Articles by tag: Darren Spicer

What’s McDonald’s Spin-off CosMc’s Key Ingredient for Success? Personalized Customer Service.

personalized customer service

McDonald’s latest venture, CosMc’s, is poised to make a significant impact in the fast-food industry with its recent launch in Bolingbrook, Illinois. This new chain, characterized as a ‘beverage concept’, moves away from traditional offerings like Big Macs and fries, and instead, highlights a variety of lemonades, coffees, sandwiches, and desserts. With plans to…

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frontline partners
The DisruptED Efforts of Starbucks to Pioneer Education as a Benefit for Frontline Partners: Episode 2 of 2
May 17, 2024

In an era of shifting workforce expectations, Starbucks has been leading in developing educational benefits designed explicitly for its frontline partners. In the second episode of DisruptED, host Ron J. Stefanski continues his discussion with Brandon Carson, the Vice President of Learning, Leadership & Cultural Experiences at Starbucks. Missed the first episode? Catch up…

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education as a benefit
The DisruptED Efforts of Starbucks to Pioneer Education as a Benefit for Frontline Partners: Episode 1 of 2
May 17, 2024

Starbucks set a new standard in corporate learning and development by offering education as a benefit to its frontline partners. This initiative departs from the norm, where companies typically focus educational investments on upper-level management. In the first of a two-part episode on DisruptED, host Ron J. Stefanski engages with Brandon Carson, Vice President…

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digital marketing strategy
Stats Not Chats: NFL Veteran Will Davis Finds New Challenges Through Digital Marketing Strategy
May 17, 2024

Football is a game of strategy. One NFL veteran takes the lessons he learned on the gridiron to the world of digital marketing strategy. On Chats Not Stats, host Adrienne Starr welcomes Will Davis, a former NFL cornerback who transitioned his football career to one in digital marketing strategy. The discussion delves into the…

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Trucking solutions
Sustainable Trucking Solutions for Small Businesses: Increasing Profitability and Efficiency with Adam Wingfield
May 17, 2024

The trucking industry is at a pivotal moment, facing significant changes and challenges from regulatory shifts to technological innovations. As one of the backbones of the global economy, the importance of efficient and sustainable trucking solutions cannot be overstated. With the industry grappling with issues like driver shortages, regulatory compliance, and the implementation of…

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