Geisinger Takes Aim at Rural Patient Transportation Issues with Pilot Program

Danville, Pennsylvania-based Geisinger has created a transportation program with rabbittransit, a public transportation provider for patients in York, Pennsylvania, who need help getting to and from medical appointments.

The pilot program was announced by Jaewon Ryu, MD, executive vice president and CMO of Geisinger at a company-sponsored event earlier this month. Geisinger is proposing two pilot transportation projects: an urban program in northeast Pennsylvania and a rural program in central Pennsylvania, both made possible by community partnerships.

A referral from staff will initiate the process, after which a mobility manager will review and assess the information and screen the applicant. The health system will then send trip requests and reserve rides for patients via phone, form, or digital portal, and staff will perform follow-ups at three months and six months to assess client needs.   

Geisinger also plans to extend transportation options for nonclinical, health-related activities, such as obtaining social services, getting to grocery stores, traveling to a pharmacy to pick up medication, or applying for government benefits.

Spurred by a tremendous rate of appointment no-shows, Geiser sought solutions in spite of the challenges of creating and managing a transportation program like this one.

The first pilot will hit the streets of Pennsylvania in April. 

Read more at Becker’s Hospital Review

Follow us on social media for the latest updates in B2B!

Image

Latest

symmetry CONNECT
Introducing Symmetry Connect: Automating Physical Identity and Access Management
April 2, 2025

In today’s fast-paced, security-conscious environment, managing who has access to what—and when—is more critical than ever. That’s where Symmetry CONNECT Identity Management by AMAG comes in, offering a powerful, streamlined solution for physical identity and access management (PIAM). With growing compliance demands and increasingly complex workforces, organizations need tools that can automate onboarding, simplify credentialing,…

Read More
data center construction
Data Center Construction Demands Are Surging But Power, Permitting, and Planning Are Holding It Back
April 1, 2025

Explosive demand for artificial intelligence, cloud services, and low-latency connectivity is reshaping the landscape for data center construction in the U.S. With hyperscalers and enterprises alike racing to deploy infrastructure closer to end users, new builds are increasingly challenged by the need for high-capacity power, complex permitting, and skilled labor. According to CBRE, U.S….

Read More
intelligent audio systems
Redefining Security: The Critical Role of Voice in Intelligent Audio Systems
April 1, 2025

In the world of security technology, vision has long taken precedence—cameras, analytics, and access control have dominated the conversation. But what if we’ve been underestimating our oldest, most human sense of communication: voice? The rise of intelligent audio in security systems marks a turning point in how we protect spaces and people, shifting from passive…

Read More
How PSA is Empowering Integrators to Navigate AI, Mobile Credentials, and Modern Business Challenges?
April 1, 2025

As the security integration industry contends with rapid technological advancement and increasing business complexity, many integrators are looking for the tools, training, and guidance to keep pace. At the center of this evolution is AI—transforming not just the products integrators deploy but also the way they operate their businesses. Meanwhile, the shift to mobile credentials…

Read More