The Last Mile: How Advancements in Robotics are Driving Micro-Mobility Innovation

 

Tony Ho, VP of Global Business Development for Segway, provided his thoughts on how the pandemic’s affected the transportation industry and what exciting innovations Segway’s been working on to improve micro-mobility.

“At the beginning of the pandemic, everyone was worried product supply from China would be heavily impacted,” Ho said. “But it turned out the supplier scare wasn’t long, because everyone else shut down due to the pandemic, and the situation became a demand shock.”

If there is a silver lining to the COVID-19 crisis, Ho said it’s that the micro-mobility industry experienced a relatively quick comeback. Ho attributes a boom in some areas to people looking for different modes of transportation that don’t involve crowds, unlike traditional methods like buses or trains.

Shifting focus away from the pandemic and onto what’s new with Segway, Ho said advancements in robotics and AI over the past few years drive technology and innovation within the company.

“The computer power and machine learning in robotics are advancing, and the cost is getting cheaper and cheaper,” Ho said. “The need and demand for automation in micro-mobility also provides the impetus for the interest in AI technology.”

Ho believes the micro-mobility movement is still in its infancy, and technology is just starting to find its place in shaping the future’s transit products.

Can AI and robotics bring the operating costs of micro-mobility ride-sharing fleets down? Ho said the answer is yes.

“A lot of the autonomous driving technology that exists today can be borrowed and used for kick scooters,” he said.

One solution Segway found to solve some issues in kick scooters that made automation difficult was to add a third wheel that encourages better self-balancing.

“The three-wheel scooters self-balance and appear to be safer to ride due to their added stability,” Ho said.

Be sure to subscribe to our industry publication for the latest news, videos, and podcasts in the Transportation Industry.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

specialty care
A Physician Entrepreneur’s Playbook for Fixing America’s Specialty Care Gap
May 11, 2026

The U.S. healthcare system is facing a quiet but accelerating crisis: a widening gap between where specialists are needed and where they actually practice. In urology alone, there are roughly 1,100 open positions but only about 400 new specialists trained each year—a mismatch that’s only getting worse. As physician burnout rises and more clinicians…

Read More
Engineering
Engineering Education Needs to Be Human-Centered, Purpose-Driven, and Grounded in Real-World Problem Solving
May 11, 2026

Student disengagement, the rapid rise of AI, and shifting workforce expectations are pushing higher education to rethink how it prepares graduates. Engineering programs—long defined by rigor and technical depth—are now under pressure to stay relevant, improve retention, and produce graduates who can actually solve real-world problems, not just theoretical ones. And the numbers back…

Read More
Solo Stove
From Fire Pits to Outdoor Rituals: How Solo Stove Is Building a Lifestyle Brand Through Differentiation and Design
May 8, 2026

The backyard has become more than a place to grill, sit, or pass through on the way back inside. Increasingly, it is being treated as an extension of the home itself: a gathering place, a design statement, and a stage for the small rituals that bring people together. Solo Stove has leaned into that…

Read More
faith
Crafted Journey How To: Aligning Faith, Leadership and Career Purpose Without Losing Sight of What Matters Most
May 5, 2026

Professionals are increasingly questioning whether career success alone can deliver meaning, identity and long-term fulfillment. Coaching has moved beyond productivity hacks into deeper questions of purpose, faith and human flourishing, especially for leaders who want their work to create impact without becoming their entire identity. Research has consistently found a strong business case for…

Read More