Skip to content
MarketScale
‹ Back to IndustriesTransportation

The Last Mile: How Advancements in Robotics are Driving Micro-Mobility Innovation

Tony Ho, VP of Global Business Development for Segway, provided his thoughts on how the pandemic’s affected the transportation industry and what exciting innovations Segway’s been working on to improve micro-mobility. “At the beginning of the pandemic, everyone was worried product supply from China would be heavily impacted,” Ho said. “But it turned out…

This story was produced through MarketScale. See how Transportation teams put it to work with Partner & Channel Enablement.

Share
The Last Mile: How Advancements in Robotics are Driving Micro-Mobility Innovation

Get featured

Want MarketScale to feature Transportation?

Book a 15-minute demo and we'll map your Transportation expertise to the content buyers are searching for.

Book a demo

Tony Ho, VP of Global Business Development for Segway, provided his thoughts on how the pandemic’s affected the transportation industry and what exciting innovations Segway’s been working on to improve micro-mobility.

“At the beginning of the pandemic, everyone was worried product supply from China would be heavily impacted,” Ho said. “But it turned out the supplier scare wasn’t long, because everyone else shut down due to the pandemic, and the situation became a demand shock.”

If there is a silver lining to the COVID-19 crisis, Ho said it’s that the micro-mobility industry experienced a relatively quick comeback. Ho attributes a boom in some areas to people looking for different modes of transportation that don’t involve crowds, unlike traditional methods like buses or trains.

Shifting focus away from the pandemic and onto what’s new with Segway, Ho said advancements in robotics and AI over the past few years drive technology and innovation within the company.

“The computer power and machine learning in robotics are advancing, and the cost is getting cheaper and cheaper,” Ho said. “The need and demand for automation in micro-mobility also provides the impetus for the interest in AI technology.”

Ho believes the micro-mobility movement is still in its infancy, and technology is just starting to find its place in shaping the future’s transit products.

Can AI and robotics bring the operating costs of micro-mobility ride-sharing fleets down? Ho said the answer is yes.

“A lot of the autonomous driving technology that exists today can be borrowed and used for kick scooters,” he said.

One solution Segway found to solve some issues in kick scooters that made automation difficult was to add a third wheel that encourages better self-balancing.

“The three-wheel scooters self-balance and appear to be safer to ride due to their added stability,” Ho said.

Be sure to subscribe to our industry publication for the latest news, videos, and podcasts in the Transportation Industry.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Transportation starts with a company putting its fleet managers, logistics engineers, and safety leads on the record. Buyers are already reading this topic. The only question is whose experts they find.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Transportation Insights

Get new expert content in your inbox.

Transportation: are you visible to AI?

Before they reach out, Transportation buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Transportation expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your fleet managers, logistics engineers, and safety leads into the articles, video, and social content Transportation buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Transportation Insights

UPS completes its network restructuring by cutting half of Amazon volumes and raises its full-year outlook

UPS completes its network restructuring by cutting half of Amazon volumes and raises its full-year outlook

UPS has successfully completed a restructuring of its network, resulting in a reduction of Amazon volumes by half. This strategic shift has led to an increase in UPS's full-year revenue outlook.

  • 01UPS has reduced its Amazon volumes by approximately 50%.
  • 02The company's Q2 revenue has increased due to a leaner network.
  • 03UPS has raised its full-year revenue outlook following these changes.

Aug 10, 2026

FAT vs SAT, worker well-being, and EV supply chains: five operational shifts shaping supply chain leadership in mid-2026

FAT vs SAT, worker well-being, and EV supply chains: five operational shifts shaping supply chain leadership in mid-2026

Supply chain leaders in mid-2026 are dealing with five key operational challenges. These include equipment acceptance testing, worker well-being, and shifts in the EV supply chain. These factors are converging to reshape supply chain leadership strategies.

  • 01Equipment acceptance testing is a critical challenge for supply chain leaders.
  • 02The well-being of workers is an increasingly important focus area.
  • 03Changes in the EV supply chain are impacting supply chain strategies.

Aug 9, 2026

Warehouse construction is rebounding, robot imports are restricted, and freight costs keep climbing: the operational signals shaping mid-2026

Warehouse construction is rebounding, robot imports are restricted, and freight costs keep climbing: the operational signals shaping mid-2026

The transportation industry is facing significant changes due to rising freight costs, restrictions on robot imports, and a recovery in warehouse construction. These factors are creating new challenges and opportunities for supply chain leaders. Adapting to these changes will require strategic adjustments in logistics and resource management.

  • 01Freight costs in the transportation industry continue to climb, impacting supply chain operations.
  • 02The recovery in warehouse construction is creating new opportunities for logistics management.
  • 03Restrictions on robot imports are affecting automation strategies in the logistics sector.

Aug 9, 2026

Explore More Transportation Insights

Read more expert perspectives from across Transportation.

Browse Transportation Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Transportation and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512