The Last Mile: How Advancements in Robotics are Driving Micro-Mobility Innovation

 

Tony Ho, VP of Global Business Development for Segway, provided his thoughts on how the pandemic’s affected the transportation industry and what exciting innovations Segway’s been working on to improve micro-mobility.

“At the beginning of the pandemic, everyone was worried product supply from China would be heavily impacted,” Ho said. “But it turned out the supplier scare wasn’t long, because everyone else shut down due to the pandemic, and the situation became a demand shock.”

If there is a silver lining to the COVID-19 crisis, Ho said it’s that the micro-mobility industry experienced a relatively quick comeback. Ho attributes a boom in some areas to people looking for different modes of transportation that don’t involve crowds, unlike traditional methods like buses or trains.

Shifting focus away from the pandemic and onto what’s new with Segway, Ho said advancements in robotics and AI over the past few years drive technology and innovation within the company.

“The computer power and machine learning in robotics are advancing, and the cost is getting cheaper and cheaper,” Ho said. “The need and demand for automation in micro-mobility also provides the impetus for the interest in AI technology.”

Ho believes the micro-mobility movement is still in its infancy, and technology is just starting to find its place in shaping the future’s transit products.

Can AI and robotics bring the operating costs of micro-mobility ride-sharing fleets down? Ho said the answer is yes.

“A lot of the autonomous driving technology that exists today can be borrowed and used for kick scooters,” he said.

One solution Segway found to solve some issues in kick scooters that made automation difficult was to add a third wheel that encourages better self-balancing.

“The three-wheel scooters self-balance and appear to be safer to ride due to their added stability,” Ho said.

Be sure to subscribe to our industry publication for the latest news, videos, and podcasts in the Transportation Industry.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

IC-SAT100
Meet IC-SAT100, a Satellite PTT Radio Built for the World’s Most Demanding Environments
February 5, 2026

Let’s have a look at Icom’s IC-SAT100, a satellite Push-To-Talk radio designed for moments when ordinary communication just isn’t an option. Powered by the Iridium satellite network, this rugged handheld delivers instant one-to-many communication at the push of a button—no cell towers or ground infrastructure required. Built to thrive in harsh environments, it’s waterproof,…

Read More
IP110H
From Hospitals to Warehouses, the IP110H Keeps Your Team in Sync
February 5, 2026

Icom’s IP110H is a compact, license-free WLAN radio built to keep teams talking—clearly and instantly—over an existing wireless network. Designed for environments like hospitals, hotels, warehouses, and tunnels, it delivers real-time, full-duplex voice using Icom’s advanced IP radio system. From Bluetooth capability to USB-C charging and a sleek, pocket-friendly design, the IP110H feels modern,…

Read More
IP501H
The IP501H Brings Effortless, Wide-Area Communication to Your Team
February 4, 2026

Meet Icom’s IP501H, a cellular two-way radio built for instant wide-area communication over LTE (4G) and 3G networks. It works just like a traditional radio—supporting individual, group, and all-call conversations—without the need for repeaters or a dedicated IP network. With everything included in the box, the IP501H is designed for quick setup and fast…

Read More
IP730D
One Radio, Three Networks, Seamless Coverage: Meet the IP730D
February 4, 2026

Icom’s IP730D is a true game-changer in professional communications, blending LTE, IDAS, and analog networks into one powerful hybrid radio. Designed for flexibility and confidence in the field, it uses dual PTT buttons to let users transmit and receive across networks seamlessly—delivering reliable, wide-area coverage wherever it’s needed. From the moment it comes out of…

Read More