The Art of Waiting

Episodes

Outside of an Emergency Room

Why Queuing is Critical in Healthcare

  In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing […]