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From Flexible Check-Out to Secure Storage: Smart Lockers in Hotels Can Elevate the Guest Experience
Stephanie Leger - May 8, 2024In the evolving landscape of hospitality, technology continues to redefine how services are delivered, aiming to enhance guest convenience and operational efficiency. To manage the ebb and flow of guests, smart lockers in hotels are becoming increasingly popular.
Read moreHotel Managers Can Maximize Operational Technologies Effectiveness with Diverse Training Approaches
Stephanie Leger - April 29, 2024As the hospitality industry continues to embrace digital transformations, hotels are increasingly deploying new operational technologies designed to enhance efficiency and guest satisfaction. However, the transition is not always seamless.
Read moreAI Chatbots in Hotel Operations Must be Brand-Aligned and Backed by Staff Training to Truly Elevate Guest Experiences
Stephanie Leger - April 29, 2024The hospitality industry is continually evolving, driven by advancements in technology aimed at enhancing guest experiences and streamlining operations. However, the introduction of new operational technologies, particularly those that are not immediately intuitive, poses significant challenges in training hotel staff.
Read moreA Notable Shift in the Extended Stay Hotels Market is Poised to See More Growth with A Few Key Changes
Stephanie Leger - April 18, 2024How can hotels adapt to the evolving demands of guests who seek more than just basic amenities during extended stays?While the hotel industry saw economic downturns in 2020 and 2021, many brands today are adapting to market changes in the extended-stay hotel segment.
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