Healthcare Lead
David Kemp
With experience in coaching college basketball, supporting large healthcare systems through ICD-10, to now leading the healthcare vertical at MarketScale, David enjoys the journey. Craving knowledge is one of David's core values, and he has the opportunity to learn from some of the best as host of the Highway to Health podcast series.
Healthcare's systemic failures demand technology, not heroic individuals
Kemp argues that healthcare's mounting crises—burnout, access delays, revenue loss, workforce collapse—stem from broken systems that no amount of individual resilience can fix, and that salvation lies in strategic technology deployment to shift burden from humans to infrastructure. He advocates simultaneously for competitive disruption to force innovation, AI-driven automation to reclaim clinician time, and data-driven personalization to align operations with actual patient outcomes rather than volume metrics.
$250B
wasted annually in revenue cycle preventable errors
“Physician burnout is driven more by systemic pressures than individual resilience alone.”
Fixing the Physician Experience (2026-03-25)
Healthcare workforce and access crisis indicators
SHARE
75%
of Americans want personalized care; nearly zero get it
Hundreds of billions are lost annually to preventable errors and inefficiencies—in fact, more than $250 billion wasted each year.
Transformation Without Disruption (2025-09-17)
Patients now wait an average of 31 days to see a specialist—a 19 percent jump since 2022.
The Uber of Healthcare (2025-08-07)
“Limited competition and systemic inefficiency, not scarcity, drive America's healthcare cost crisis.”
Connect with David Kemp
Healthcare
Fixing the Physician Experience: Why Advocacy Is Healthcare’s Next Frontier
Physician burnout has become a defining challenge in healthcare, with research showing that a substantial portion of clinicians—anywhere from roughly a quarter to over half—experience emotional exhaustion, driven more by systemic pressures like administrative burden and reduced autonomy than by individual resilience alone. As healthcare systems face growing staffing shortages and rising patient demand, the…
Caregiver Engagement Is the Missing Link in Dementia Care: Why Empowering Families Drives Better Outcomes and Lower Costs
Dementia is becoming one of healthcare’s most difficult problems to ignore. As the population ages, more families are finding themselves responsible for loved ones who can no longer manage their own care, communicate symptoms clearly, or navigate the healthcare system. Research shows that people living with dementia are hospitalized far more often than those without it—even…
The Open Road to Reform: Why Healthcare Needs Disruption, Innovation, and the Return of Real Competition
The U.S. healthcare system is at a crossroads — facing rising costs, limited competition, and a widening gap between innovation and accessibility. According to projections from the Centers for Medicare & Medicaid Services (CMS), national health spending is expected to grow faster than the overall economy over the next decade — about 5.8% per year…
Leading Through Change: Dr. Kevin Stevenson on Workforce, Innovation, and the Future of Healthcare
Healthcare is at a critical turning point, where staffing pressures, shrinking reimbursements, and rising patient expectations are reshaping the future of healthcare. According to the AACN Nursing Workforce Fact Sheet, the federal government projects more than 203,000 new registered nurse positions will be created annually from 2021 to 2031, reflecting high demand from an…
Transformation Without Disruption: How Access Healthcare Is Rewiring the Revenue Cycle with Agentic AI
Hospitals are juggling shrinking margins and rising costs while denial volumes remain stubbornly high. In the revenue cycle alone, hundreds of billions are lost annually to preventable errors and inefficiencies—in fact, Access Healthcare CEO Shaji Ravi cites more than $250 billion wasted each year. Meanwhile, payers have accelerated their use of AI to adjudicate…
The Uber of Healthcare: How OverbookMD is Using Data and Tech to Redefine Patient Care
In today’s world, where instant delivery and ride-sharing are everyday norms, healthcare access still lags behind. Patients now wait an average of 31 days to see a specialist in major U.S. cities—a 19 percent jump since 2022—according to AMN Healthcare’s 2025 survey. The stakes are high: delays can lead to worsening conditions, increased ER visits,…
RevSpring Uses Data, Automation and Empathy to Improve the Patient Financial Journey – Better Outcomes for Patients, Less Burden for Providers
Healthcare providers are under increasing pressure to meet consumer expectations without adding an administrative burden. According to a survey conducted by The Harris Poll in June 2024, 18% of the 2,092 American adults who were surveyed had received an unexpected medical bill of $1,000 or more in the past year, and 50% said they would…
Connecting the Disconnected: Inside Personify Health’s Mission to Make Personalized Care the New Standard
As healthcare costs continue to rise and patient needs become increasingly complex, personalization has emerged as a critical strategy in improving access, outcomes, and experiences. Despite 75% of surveyed Americans wishing for a more personalized healthcare experience, most health plans still offer one-size-fits-all solutions. But the shift toward personalization is more than just a…
Omnicell Deploys Healthcare Automation to Ease Staff Strain and Elevate Patient Care
Hospitals are facing a deepening staffing crisis that threatens care delivery. More than 540,000 healthcare workers exited the field between February 2020 and September 2021, and hospital employment declined by nearly 94,000 during the same period. Projections indicate that over 6.5 million healthcare professionals could leave the workforce by 2026, creating a net shortfall…
Omnicell Tackles Medication Inefficiency with RFID, AI, and a Vision for the Autonomous Pharmacy
As healthcare systems grapple with persistent staffing shortages and rising patient volumes, the need for streamlined, tech-enabled workflows has become urgent. A 2024 time-motion study across four hospitals found that clinical pharmacists spend over 80% of their time on clinical activities, with nearly 12% dedicated to face-to-face patient interaction. That leaves less than 20%…
Healthcare Under Pressure: Bringing a Championship Mindset to Healthcare Security
Healthcare workers face violence at five times the rate of other industries, demanding security strategies built on teamwork and preparation rather than reactiv
HFMA’s Historic New Leaders: The Trailblazing Women Who Are Leading Healthcare Finance
A historic milestone reshapes healthcare finance leadership as women claim unprecedented positions of power across one state's influential chapters
Understanding Virtual Care for the Acute Setting: Driving Access, Efficiency, and Better Patient Outcomes
Hospitals are using remote care technology to ease staff strain while reducing unnecessary admissions and improving emergency outcomes
Improving Healthcare Access Through Nontraditional Benefits and Discount Plans
Employers and individuals are turning to alternative healthcare solutions to fill coverage gaps that traditional insurance leaves behind
Fighting for Fair Healthcare Access Means Overcoming Certain Challenges
Closing the gap between healthcare costs and accessibility requires addressing systemic barriers that leave millions without adequate coverage
Personalized Solutions Through Data Are the Future of Aligning Healthcare Staff Needs with Patient Outcomes
Healthcare systems are discovering that targeted workforce data can simultaneously ease staffing pressures and strengthen patient care outcomes
Resilience and Overcoming Challenges is a Goal to Aim For
Three-quarters of employees battle burnout, making mental toughness training essential for workplace success
Navigating Clinician Burnout and Nursing Shortages with Dr. Megan Carter
Healthcare leaders are confronting a mass exodus of clinical staff that demands immediate systemic solutions beyond traditional recruitment tactics
Demystifying Self-Funded Benefits Can Forge a New Path for Employers
Employers seeking cost control are discovering how self-funded models can reduce premiums while maintaining employee health coverage
Improving Outcomes and Lowering the Cost of Care
Healthcare leaders are discovering that smarter data use and technology investments hold the key to delivering quality care at sustainable costs
Sustainability in Healthcare: Why and How
Healthcare organizations are discovering how to cut carbon emissions without sacrificing patient care or stretching budgets further
Digital Health Technologies are Reshaping the Future of Healthcare
Connected care platforms are expanding treatment access while enabling providers to deliver more personalized interventions at scale
On the Frontlines of Healthcare Security: Strategies for Preventing Workplace Violence
Healthcare leaders are implementing proactive threat detection methods to protect staff and patients from escalating workplace violence incidents
Johnny Crowder Utilizes Personal Experiences to Drive Mental Health Support
Turning personal trauma into a blueprint for helping millions navigate mental health challenges
Merging Risk Management with Employee Well-Being is the Secret to Unlocking Workplace Potential
Companies that align safety protocols with employee wellness initiatives see measurable gains in productivity and retention rates
Care Beyond Medicine: How Papa Combats Elderly Isolation by Connecting Seniors with ‘Pals’
A growing elderly population faces isolation that medicine alone cannot solve, spurring demand for human connection alongside healthcare
Decentralized At-Home Care: Following the Trends that Can Improve Healthcare in the U.S.
Shifting care from hospitals to patients' homes could address critical gaps in America's healthcare equity and accessibility
The Fusion of Cutting-Edge Technology with Medical Practice is Transforming Patient Care and Access
Advanced technology is enabling healthcare providers to reach more patients while delivering better clinical outcomes at scale
Revolutionizing Patient Care: How DFW’s Healthcare Transformation is Shaping the Future of Revenue Cycle Management
DFW's evolving healthcare infrastructure reveals why optimizing revenue cycle operations has become critical to meeting surging patient demand
Mastering Revenue Cycle Management: The Key to Thriving in Dallas-Fort Worth’s Healthcare Boom
Healthcare leaders in Dallas-Fort Worth are discovering that optimized revenue cycles unlock competitive advantage in one of the nation's fastest-growing medica
AI Looks to Add the Value in Value-Based Care in 2024
Healthcare providers are turning to AI to unlock the financial and clinical benefits that value-based care promises
Focusing on Provider Experience and Engagement can Improve Healthcare Outcomes
Healthcare systems that prioritize clinician satisfaction alongside patient outcomes see measurable improvements across both metrics
Digital Healthcare Unleashed: Can it Transform Patient Care?
Modern healthcare systems are shifting focus from paperwork to patient outcomes through technological innovation and workflow optimization
Navigating the Right Approach to Personal Loss and Mental Health in the Workplace
Executives share how grief and workplace responsibility can coexist when leaders prioritize mental health support
Advancing Value-Based Care IRL: Highlights from HLTH Day 2
Healthcare leaders are finding practical momentum in shifting away from fee-for-service models toward outcomes that matter most to patients
Highway to Health: How Integral is Reshaping Healthcare Data Compliance
Healthcare leaders are discovering how modern platforms are simplifying the complex process of managing sensitive patient information securely
Value-Based Care Leads to Improved Outcomes
Healthcare organizations shift focus from volume to outcomes, discovering measurable improvements when aligning financial incentives with patient results
From Athlete To Executive: Navigating Healthcare’s Competitive Landscape
Athletic discipline in business leadership unlocks solutions to healthcare's most persistent operational and financial challenges
The Impact of Consolidation in the Healthcare Space
Market consolidation is reshaping how healthcare providers serve patients and compete for resources in an increasingly pressured landscape
Health Literacy and the Consumerization of Healthcare
As healthcare becomes consumer-driven, patients expect the same seamless experience they get from streaming and shopping platforms
Addressing Provider Challenges in the Revenue Cycle
Healthcare leaders are missing critical blind spots that compound denial rates and staffing strain across their operations
Discussing the Void in the Nursing Community
More than 100,000 nurses have left the workforce in two years, and the exodus is accelerating as healthcare systems struggle to retain talent
What is MarketScale
These experts publish through MarketScale, a content platform that turns industry knowledge into articles, video, and audience. Want the same for your team?