AMAG
At AMAG Technology, being customer-obsessed goes beyond a mindset—it’s built into every part of the operation. One of the company’s greatest strengths lies in its ability to manufacture its own products, offering a level of supply chain control that few competitors can match. Allan Price, Head of Global Supply Chain at AMAG, emphasizes how this…
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AMAG
Reinventing Visitor Management Solution with Symmetry GUEST
In an age where speed and security are paramount, the traditional paper logbook is becoming a relic of the past. AMAG Technology’s Symmetry Guest system offers a modern, digital solution that redefines the way organizations welcome and manage visitors. Gone are the days of long lines and confusion at the front desk—Symmetry Guest empowers hosts…
AMAG
Driven by Customers, Defined by Innovation: Inside AMAG’s Customer-Obsessed Approach
AMAG Technology continues to strengthen its customer-obsessed culture by actively listening to both internal and external voices. As shared by Kyle Gordon, Executive Vice President of Global Sales, Marketing, & Commercial Excellence, the company is focused on improving processes, responding with speed, and driving innovation—while honoring its legacy and delivering unique value within the industry.
AMAG
AMAG Technology Drives Positive Change, Product Innovation, and Stronger Partnerships with the Customer in Mind
At AMAG Technology, customer obsession is at the heart of everything the company does. Customer Relationship Manager Aimee Walsh shares how AMAG embraces positive change, enhances its products, and strengthens partnerships—all with the customer in mind. Her insights reflect AMAG’s ongoing commitment to evolving alongside customer needs and delivering meaningful solutions.
AMAG
Embracing a Customer-Obsessed Culture Is a Mindset at AMAG
AMAG Technology embraces a customer-obsessed culture as a core mindset. In one of the many videos highlighting this commitment, Jason Lawrence, Technical Support Manager, is featured for his role in fostering a customer-first approach. From proactive problem-solving to personalized support, Jason and his team exemplify AMAG’s dedication to going above and beyond for customers every…
AMAG
Customer Obsessed: AMAG Technology Puts Customers at the Core of Everything
AMAG Technology’s customer-obsessed approach drives every decision the company makes. Through teamwork and strong leadership, AMAG is dedicated to making every customer interaction memorable and impactful. The customer experience remains at the heart of everything the organization does.
AMAG
Customer Obsessed: Listening, Learning, and Innovating for You
At AMAG Technology, being customer-obsessed means always prioritizing the needs of the customer. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions that genuinely support customer success. Customer insights drive AMAG Technology’s innovation, ensuring the development of the most effective and impactful…
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Latest AMAG Ask Experts
AI Meets Access: Powering Smarter Systems with Mobile Credentials
As the security integration industry contends with rapid technological advancement and increasing business complexity, many integrators are looking for the tools, training, and guidance to keep pace. At the center of this evolution is AI—transforming not just the products integrators deploy but also the way they operate their businesses. Meanwhile, the shift to mobile…
Biometric Face Authentication Moves from High-Security to High-Convenience
Facial recognition technology has long hovered on the fringe of mainstream adoption, promising futuristic solutions but often shackled by high costs, limited applications, and public skepticism. In 2024, however, a pivotal shift is underway. Thanks to advances in edge devices, reduced price points, and changing attitudes toward digital identity, biometric face authentication is now…
SIA RISE is Shaping the Industry Through Community and Intentional Growth
The security industry is experiencing a quiet revolution—one led not by technology alone, but by a new wave of passionate young professionals. As legacy systems give way to modern, cloud-based platforms and mobile-first solutions, the need for fresh perspectives, diverse skill sets, and energized leadership is more pressing than ever. One organization at the forefront…
Mobile Credential Growth Is Fueling Demand for Handheld Access Control Solutions
Access control systems are rapidly evolving beyond fixed infrastructure. With remote work, pop-up events, and campus mobility on the rise, organizations are increasingly seeking portable solutions like handheld access control that still deliver enterprise-level security. Notably, nearly a third (32%) of organizations now use mobile credentials to secure access to physical and digital assets,…
Mentorship, Training, and Culture Shifts to Boost Workforce Development in the Security Sector
The security industry is facing a moment of transformation. Amid rapid technological shifts and workforce challenges, companies are realizing that talent — recruiting it, developing it, and retaining it — is now central to long-term success. At the same time, long-overdue conversations around inclusion, representation, and culture are gaining momentum across the sector. Workforce…
Mobile Credentials Are a Journey, Not a Jump
As the physical security landscape continues to evolve, system integrators find themselves at the intersection of rapid technological innovation and ever-growing client demands. Artificial intelligence and machine learning are no longer distant concepts—they’re becoming standard components of modern security solutions, from predictive threat detection to real-time analytics. At the same time, the growing adoption…
Latest AMAG Asks - AMAG
AMAG Builds Customer Trust with End-to-End Supply Chain Ownership
In a world where global supply chains are often fragile and reactive, AMAG Technology is taking a bold stance with a proactive, end-to-end approach. Total supply chain ownership—controlling everything from component sourcing to final product delivery—isn’t just a buzzword; it’s a lifeline in a volatile global market. With disruptions ranging from geopolitical tensions to…
AMAG Launches Wallet-Enabled Ecosystem for Seamless Mobile Credentialing
As mobile credentials increasingly replace traditional keys and cards, organizations are grappling with how to streamline access across a diverse user base. With technologies like NFC and digital wallets gaining traction, the conversation is shifting from “if” mobile access is the future to “how” it should be delivered. According to Juniper Research, digital wallet…
AMAG’s Vision for Video Integration: Simple, Scalable, and Built for the Enterprise
As the security technology landscape continues to evolve, the role of video surveillance has grown far beyond simply “catching the bad guy.” From real-time analytics to integrated identity management, video has become a critical component of operational continuity, compliance, and data-driven decision-making. In fact, many businesses now say they can’t operate without it. Amid…
AMAG Asks Symmetry Health Checks
This conversation, led by Kyle Gordon, EVP of Sales, Marketing and Commercial Excellence at AMAG, with Jeff LeBlanc and Scott Pressman from the professional services team. They discuss the concept of health checks for AMAG’s solutions, emphasizing how these checks help in understanding and optimizing system performance. The health check provides a user-friendly report identifying…
Latest Customer Obsessed - AMAG
Driven by Customers, Defined by Innovation: Inside AMAG’s Customer-Obsessed Approach
AMAG Technology continues to strengthen its customer-obsessed culture by actively listening to both internal and external voices. As shared by Kyle Gordon, Executive Vice President of Global Sales, Marketing, & Commercial Excellence, the company is focused on improving processes, responding with speed, and driving innovation—while honoring its legacy and delivering unique value within the industry.
AMAG Technology Drives Positive Change, Product Innovation, and Stronger Partnerships with the Customer in Mind
At AMAG Technology, customer obsession is at the heart of everything the company does. Customer Relationship Manager Aimee Walsh shares how AMAG embraces positive change, enhances its products, and strengthens partnerships—all with the customer in mind. Her insights reflect AMAG’s ongoing commitment to evolving alongside customer needs and delivering meaningful solutions.
Embracing a Customer-Obsessed Culture Is a Mindset at AMAG
AMAG Technology embraces a customer-obsessed culture as a core mindset. In one of the many videos highlighting this commitment, Jason Lawrence, Technical Support Manager, is featured for his role in fostering a customer-first approach. From proactive problem-solving to personalized support, Jason and his team exemplify AMAG’s dedication to going above and beyond for customers every…
Customer Obsessed: Listening, Learning, and Innovating for You
At AMAG Technology, being customer-obsessed means always prioritizing the needs of the customer. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions that genuinely support customer success. Customer insights drive AMAG Technology’s innovation, ensuring the development of the most effective and impactful…
Latest Product Information - AMAG
Smarter Video Security with Symmetry CompleteView
In today’s fast-evolving security landscape, intelligent video management is no longer a luxury—it’s a necessity. AMAG’s Symmetry CompleteView Video Management System rises to meet this demand with a powerful, scalable solution that adapts to organizations of any size. Designed with open architecture and user-friendliness at its core, the system offers seamless integration and effortless deployment….
Introducing Symmetry Connect: Automating Physical Identity and Access Management
In today’s fast-paced, security-conscious environment, managing who has access to what—and when—is more critical than ever. That’s where Symmetry CONNECT Identity Management by AMAG comes in, offering a powerful, streamlined solution for physical identity and access management (PIAM). With growing compliance demands and increasingly complex workforces, organizations need tools that can automate onboarding, simplify credentialing,…