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UX is the Cornerstone of Convenience as a Service

It’s no surprise by now that the pandemic accelerated end-users trends of seeking digital platforms that offered convenience as a service where there was none. And that convenience in service also meant a platform that was convenient and intuitive to use. We wondered how these demands were placing new pressures on UX designers to meet…

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It’s no surprise by now that the pandemic accelerated end-users trends of seeking digital platforms that offered convenience as a service where there was none. And that convenience in service also meant a platform that was convenient and intuitive to use. We wondered how these demands were placing new pressures on UX designers to meet the moment? Donald Burlock, Sr. UX Designer at Amazon Lab126, gave his perspective on these convenience demands, and how they’re motivating UX designers bring the best out of their users.

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Hybrid CLT offices are making tenants manage the base building like critical infrastructure

Hybrid CLT offices are making tenants manage the base building like critical infrastructure

Hybrid cross-laminated timber (CLT) is moving from a design talking point into an operations and risk-management item in commercial leasing, as occupiers chase lower embodied carbon and flexible floorplates while tightening controls on fire strategy, moisture, and fit-out interfaces. Structure Tone London’s Cam Hummerston argues tenants in hybrid CLT buildings need contractors who understand how base-build timber interacts with the office fit-out, including water management during construction and moisture detection once occupied. A concrete U.S. reference point comes from Bowdoin College’s 46,000-square-foot pair of mass-timber academic buildings, which Metropolis reported as Maine’s first commercial-grade mass timber projects, designed as all-electric and served by a shared heat-recovery chiller system for tight temperature and humidity control. Together, the sources indicate that procurement and facilities teams should treat mass timber as a package of structural, MEP, and monitoring requirements that must be written into leases, O&M documentation, and commissioning plans, not left to aesthetic intent.

  • 01The fastest practical way to de-risk mass timber for occupiers is to push fire strategy, moisture controls, and O&M deliverables into the lease and fit-out scope, because hybrid CLT performance depends on the base-build and tenant improvements working as one system.
  • 02A single headline carbon figure can hide scope differences: Structure Tone London cites 20–60% lower embodied carbon versus traditional construction for mass timber generally, while Metropolis reports a project team estimate of an 80% reduction versus a comparable steel superstructure at Bowdoin. Buyers should pin down what boundary each number uses before it becomes an RFP requirement.
  • 03If the use case has tight humidity or collection-grade environmental needs, Bowdoin’s choice of shared chilled and hot water produced by a heat-recovery chiller plus peak electric equipment is a useful precedent for how all-electric mass-timber buildings can be conditioned, and what that implies for metering, redundancy, and controls integration.

Sep 2, 2026

Burnham-Ward buys Enderle Center, plans Campo on 17th mixed-use redevelopment

Burnham-Ward buys Enderle Center, plans Campo on 17th mixed-use redevelopment

Burnham-Ward Properties bought Tustin's Enderle Center and plans to redevelop it as Campo on 17th, adding 100 for-sale townhomes alongside about 60,000 square feet of revitalized retail with utility, parking and circulation upgrades. Separately, Colliers brokered the $11.3 million sale of Kellogg Square, a Santa Barbara neighborhood center, to an undisclosed buyer.

  • 01Burnham-Ward Properties purchased Enderle Center in Tustin and plans to redevelop it as Campo on 17th, with about 60,000 square feet of commercial space and 100 for-sale townhomes.
  • 02The Campo on 17th scope includes new construction, renovations, utility upgrades, a parking rework and improved circulation, with Zov's set to anchor an 8,200-square-foot location.
  • 03Colliers brokered the $11.3 million sale of Kellogg Square in Santa Barbara, with AJR Capital Group as seller and the buyer undisclosed.

Aug 27, 2026

NAR’s new CRE demand index is steering site selection to smaller metros

NAR’s new CRE demand index is steering site selection to smaller metros

The National Association of Realtors has introduced a new index to rank commercial real estate demand across over 300 metropolitan areas. This index demonstrates a shift in site selection preference towards smaller markets. The trend is influencing decision-making processes in the real estate industry.

  • 01The National Association of Realtors has a new index ranking commercial real estate demand.
  • 02The index covers over 300 metropolitan areas.
  • 03Site selection is increasingly favoring smaller markets.

Aug 27, 2026

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