Entering Excellence: The Ingredients of Making a Successful Company Culture

Host Tyler Kern spoke with Valerie Anderson, President and Managing Director of Boon Edam, about how businesses can build successful company cultures. Anderson’s more than a decade’s worth of experience in the building entrances and security industry gave her a first-hand opportunity to learn the secrets of what goes into a successful company culture.

“People are one of the great assets we have in an organization, and I think the way we continue to develop our people and attach them to the vision of the company is what gives them a sense of self-worth,” Anderson said.

She described her leadership role as putting herself in the employee’s shoes, and envisioning a culture they’d want to work in. Anderson put emphasis on company vision and the importance of ensuring not only all employees understand the vision but are in the right positions to use their talents to further that vision.

Later in the conversation, Anderson mentioned how successful company cultures should be customer-centric to the point of obsession. “It’s taking every part of your organization, no matter what your role is, and getting you to think, how would I want this customer interaction to go if I were in their shoes,” said Anderson.

Anderson wrapped up the conversation by discussing how she overcame various business challenges on her leadership path.

For the latest news, videos, and podcasts in the Building Management Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

9 Proven User-Generated Content Strategies That Actually Work
July 24, 2025

User-generated content has become the backbone of modern marketing—but most advice focuses on theory rather than execution. We asked nine marketing leaders who’ve built successful UGC programs to share exactly how they do it, what works, and what doesn’t. Here’s what we learned from their real-world experience. Start With Direct Customer Outreach Kyle Bernard, who…

Read More
Blending Intuition and Metrics to Elevate Sterile Processing
Smarter Sterile Processing Starts with Data—Boosting Efficiency, Cutting Costs, and Improving Patient Care
July 24, 2025

In a healthcare ecosystem increasingly driven by data, sterile processing departments (SPDs) find themselves at a crossroads—balancing precision and pace, safety and speed. As hospitals look to reduce inefficiencies and protect patient safety, analytics tools are transforming sterile processing from an often overlooked backroom function into a vital, data-enhanced frontline of care. Research shows…

Read More
college success
Freshman Year Survival Guide: How Overlooked High School Lessons Lead to College Success
July 24, 2025

Nobody warns you that college success isn’t just about brains — it’s about balance, too. In this refreshingly honest episode of Professional Quotient: Conversations that Build Equity, hosted by Jason Winningham, high school teacher Jacob Mutchler reunites with two of his former students, Lilly Salcedo and Oscar Davila, to reflect on what really mattered…

Read More
The Nursing Workplace: Staffing, Shortage, and Safety
The Nursing Workplace: Staffing, Shortage, and Safety
July 24, 2025

In this episode of Care Anywhere: The Global Health Workforce Podcast, host Lea Sims welcomes Syl Trepanier, DNP, RN, Chief Nursing Officer for Providence Health and member of the TruMerit Board of Trustees. With responsibility for representing more than 36,000 nurses across a multi-state health system, Syl shares his personal journey from caregiving as…

Read More