An 18-Hole Attitude Towards Building a Culture of Excellence

August 8, 2023
Matt Brost


Building a culture of excellence doesn’t happen by sinking a hole-in-one on the first hole of a golf game; the match isn’t over until completing the 18th hole. Managing a country club is a similar analogy. Building that culture of excellence takes stamina, dedication, and a willingness to achieve the mission.

In today’s fast-paced world, pursuing excellence is becoming increasingly rare. With disruptions like technology and social media diverting workers’ attention, the dedication to truly excel in one’s field is a trait that stands out. A Harvard Business study showed that only 15% of professionals believe they are working at their full potential, highlighting the need for building a culture of excellence.

So, what does it truly mean to create an excellence culture, and how can organizations and individuals embody this principle?

Welcome to Excellence Culture, Presented by Lockton. In this episode, host Matt Brost sits down with Bryant Early, the general manager of Gleneagles Country Club in Plano, Texas. Together, they delve into the intricacies of building and maintaining a culture of excellence, drawing from Bryant’s rich experiences in the private club industry.

Key points of discussion include:

  • The journey from starting as a busser to becoming a general manager
  • The importance of mentorship and learning from every experience
  • The challenges and rewards of striving for excellence in today’s world

Originally from Dayton, Ohio, Bryant Early began his career in the private club industry in 1992. Over the years, he has climbed the ranks, showcasing his dedication to excellence at every step. With a background that includes roles at various prestigious clubs nationwide, Bryant brings knowledge and insights to the table.

Recent Episodes

reviving education and cities
View episode

This episode of The Guide Post takes center stage in revitalizing education and cities, examining the transformative synergies between urban development and educational innovation. As cities like Detroit undergo monumental changes, the conversation explores the pivotal roles that education systems play in urban renewal. Notably, Detroit’s resurgence, underscored by the return of the NFL…

AI in content marketing
View episode

Will 2024 be known as the year AI made waves in content marketing? It sure seems so, with recent AI-driven ads from Toys R Us and Under Armour generating significant buzz online. Not just this: Despite having no official ties to the brand, a mock Volvo ad created entirely by AI has also gone…

View episode

The challenges of hiring for a startup have become more pronounced these days than ever. With technological advancements and evolving market demands, startups must be agile and strategic in their hiring practices to ensure success. According to some studies, nearly 90 percent of startups fail, with a significant factor being the inability to attract…