Challenges of Debt Collection 2023

January 25, 2023

On the newest episode of Closing the Books, a podcast by IC System – expert in all things debt collection – host Gabrielle Bejarano chats with President and CEO of IC System, John Erickson, about the challenges of debt collection for the previous years, rolling into 2023. The two discuss…

1) The impact the past few years of consumers’ ability to repay debts has had on the business and IC System’s solutions to these challenges

2) How IC System has outperformed its competitors using new communication systems despite the consumer payment issue

3) What challenges the collection industry will have moving into 2023 and how IC System is well positioned to navigate these challenges

“For our clients in 2023, it’s going to be important for us to continue to use analytics, continue to use modelling and employ these new tools we have smartly . . . always measuring ourselves against the competition,” said Erickson.

Erickson started his career at IC System as a collector, 26 years ago. Erickson has helped grow IC System into the company that it is today and was awarded the Vistage Minnesota IMPACT award in 2017.

IC System has over 85 years of experience in medical and dental debt collection, rent recovery and other business collections. For more information, visit https://www.icsystem.com/.

Recent Episodes

Nick Phillips of Applied Digital talks community engagement
View episode

Corporate responsibility is under the microscope but Applied Digital readily stands out for its positive impact on local communities. As part of the broader discussion on community engagement and economic development, there are several things companies can do to contribute to local prosperity. For a special episode for Applied Digital, Nick Phillips, EVP of…

frontline partners
View episode

In an era of shifting workforce expectations, Starbucks has been leading in developing educational benefits designed explicitly for its frontline partners. In the second episode of DisruptED, host Ron J. Stefanski continues his discussion with Brandon Carson, the Vice President of Learning, Leadership & Cultural Experiences at Starbucks. Missed the first episode? Catch up…

education as a benefit
View episode

Starbucks set a new standard in corporate learning and development by offering education as a benefit to its frontline partners. This initiative departs from the norm, where companies typically focus educational investments on upper-level management. In the first of a two-part episode on DisruptED, host Ron J. Stefanski engages with Brandon Carson, Vice President…