How Digital Content Will Change Tradeskills Training
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. When it comes to knowledge about the HVAC industry, Garry McCreadie from…
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Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.
When it comes to knowledge about the HVAC industry, Garry McCreadie from “HVAC Know It All” is an expert on learning and sharing information about the trade. Greg Crumpton welcomed McCreadie on Straight Outta Crumpton for an insightful conversation about where what’s happening in HVAC and what trends are affecting the future of HVAC.
“If I get a service call to a building I’ve never been to before it’s like Christmas day. It’s not just air conditioning. It’s refrigeration, server rooms, rooftop work, boilers, and burners. That’s what I enjoy most, the variety.” – Garry McCreadie
McCreadie started in the trade right out of high school and has worked in HVAC for twenty-two years. Five years ago, his passion for learning about the trade and sharing his knowledge led him to start a Facebook blog about HVAC. Now, that effort has become a blog, podcast, website, app, and Youtube channel called “HVAC Know It All” that goes into detail about simple and complex issues in HVAC.
In an industry that relies on bringing young people into the trade for training and education, McCreadie knows that technology is constantly changing and people in the trade need to keep up with new or innovative ways of doing things. “With everything I do online, I try to make the trade look appealing to the younger generation,” McCreadie said, noting that data and information have made specialized trade knowledge more widely available.
For McCreadie, the idea of working on new equipment or systems is where he’s most enthusiastic. “If I get a service call to a building I’ve never been to before it’s like Christmas day,” he said. “It’s not just air conditioning. It’s refrigeration, server rooms, rooftop work, boilers, and burners. That’s what I enjoy most, the variety.” From building trust with customers to disseminating knowledge, McCreadie knows his stuff.
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About the author
Greg Crumpton is ServiceLogic’s Vice President of Safety and Industry Liaison. His work spans environmental health and safety and the mechanical systems that keep critical facilities running. Before joining ServiceLogic in 2014, he founded AirTight Mechanical in 1999 and built its business serving mission-critical facilities in the Carolinas. Earlier roles at McKenney’s took him through sales, project management and divisional leadership. On Straight Outta Crumpton, Greg gets into how people learned the work: the first invitation, the person who taught them and the decisions that followed. He remembers learning to solder as a child and keeping a black notebook of ideas before starting his company. In a separate conversation about making content, he recalls a trip to Guatemala where an unexpected invitation took him beyond his hotel.
