The Insurance Industry Should Look Closer at Mental Health Services Accessibility

Health insurance expert Melanie Musson joined MarketScale to explain why the insurance industry should take a closer look at mental health services accessibility.

Over the past couple of years, there have been several reports on the disparity in mental health access. Even though mental health was added as an essential medical service as part of the Affordable Care Act, recent studies have indicated that access to mental health services is unattainable to many individuals.

Because many health insurance providers’ payment maximums are far lower than what providers charge, many providers don’t accept insurance. In many cases, Medicare and Medicaid mental health coverage exceeds private health insurance coverage.

If individuals can find a mental health provider who accepts insurance, they’ll often still have to pay a 20% coinsurance or more, making repeat visits challenging if not impossible to pay for.

This issue has put policyholders in a bad position because even though their health insurance policy covers mental health, they can’t find a provider who accepts their insurance. For most people paying for visits out-of-pocket is too expensive.

In stark contrast to these reports, though, just this week, a study was released in which three out of four individuals reported that it was easy to find and get the mental health services they needed. Only 6% of respondents said it was very difficult to get services.

This most recent report should be evaluated in light of other reports, and insurance companies should continue to seek ways to make mental health services accessible for all.

Melanie Musson is a health insurance expert with

Follow us on social media for the latest updates in B2B!


The B2B Marketing Trends to Leave Behind in 2022
November 30, 2022

A number of marketing and media trends have emerged in the past year, including NFTs, the Metaverse, audio chatrooms, and more. While B2C marketing often pioneers these edge technologies and marketing strategies to varied success, it’s the B2B marketing strategists left wondering: is this something I should adopt? Is it actually worth precious time […]

Read More
Spotify Wrapped 2022: What Bad Bunny and Rogan’s Success on Spotify Can Illuminate for B2B Marketers
November 30, 2022

Spotify Wrapped 2022 is officially out for all the streaming heads out there eager to see their year in review. Bad Bunny topped the most streamed artist spot for another year in a row, and for you, marketers out there eyeing podcast content turns out Joe Rogan was the most-listened-to podcast again this year. […]

Read More
education system
Assessment in Our Education System: A Barrier and an Opportunity
November 30, 2022

In today’s time-based education system, Students take tests and receive assessments based on those results. But what are the takeaways and feedback for students? Do students understand the results, where they went right, or where they went wrong? What are the quality levels of these assessments, and do they provide opportunities to improve a […]

Read More