Conducting Conversations Podcast
Can the secret to unlocking hotel success lie in the technological advancements available to the hospitality industry? As hotels increasingly seek technological solutions to enhance operational efficiency and guest satisfaction, the integration of Maestro PMS and Purplecloud Technologies stands out. This collaboration is pivotal when the hospitality industry is navigating post-pandemic recovery, with a…
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Conducting Conversations Podcast
The Need for Process Innovation in Hospitality
At a time when customer preferences are constantly shifting, process innovation in hospitality must streamline operations and create bespoke guest experiences. From the ease of mobile check-ins to the emergence of virtual concierges, hotels are embracing a tech-forward approach. Amidst this wave of change, there’s a buzz of conversations around ethical AI applications, exploring…
Conducting Conversations Podcast
Breaking Down Hotel Revenue Management and Strategy
In the latest episode of Conducting Conversations, Warren Dehan, President of Maestro PMS, and Craig Shoffit, Area Manager for IDeaS, came together to discuss the significance of revenue management and strategy in the hospitality industry. Their partnership has proven to be a game-changer for independent hotels, as they explored how the integration of Maestro PMS…
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Get Vertical! Going from Idea to the Top 1% in Less Than 3 Years
Independent retail is operating in one of the most competitive environments in decades. According to the U.S. Bureau of Labor Statistics, roughly 20% of new businesses fail within their first year, and a whopping 50% don’t make it to year five. At the same time, consumers are increasingly choosing brands that offer community, authenticity,…
How CMOs Must Respond as AI Redefines Marketing and MarTech Strategy
AI is shifting marketing from experimentation to operational integration. In this episode, Aby Varma speaks with Palmer Houchins, VP of Marketing at G2, about embedding AI into workflows, rethinking org design, and navigating rapid change across the MarTech landscape. From LLM copilots to agentic workflows, they unpack practical adoption lessons and the increasing importance of…
Flood the Zone: University of Virginia’s New Strategy to Scale Experiential Learning for Every Student
Experiential learning is having a bit of a reckoning moment in higher ed. For years, the default answer was “get an internship” or “do a co-op”—as if every student can pause life, relocate for a summer, and take on a high-stakes role that’s supposed to define their future. But students’ realities have changed: many…
The True Cost of Free Tools: When Free Platforms Own More of Your Network Than You Do
Nowadays, getting a project off the ground usually means moving fast. A quick map gets sketched. A file gets shared. A design gets reviewed in whatever tool is closest at hand. In the moment, it feels efficient — even smart. But in the telecommunications industry, as networks become more automated, location-aware, and powered by AI,…
