Conducting Conversations Podcast

Unlocking Hotel Success: Exploring the Success of Maestro PMS and PurpleCloud Integration

unlocking hotel success

Can the secret to unlocking hotel success lie in the technological advancements available to the hospitality industry? As hotels increasingly seek technological solutions to enhance operational efficiency and guest satisfaction, the integration of Maestro PMS and Purplecloud Technologies stands out. This collaboration is pivotal when the hospitality industry is navigating post-pandemic recovery, with a…

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Conducting Conversations Podcast
The Need for Process Innovation in Hospitality

At a time when customer preferences are constantly shifting, process innovation in hospitality must streamline operations and create bespoke guest experiences. From the ease of mobile check-ins to the emergence of virtual concierges, hotels are embracing a tech-forward approach. Amidst this wave of change, there’s a buzz of conversations around ethical AI applications, exploring…

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Conducting Conversations Podcast
Breaking Down Hotel Revenue Management and Strategy

In the latest episode of Conducting Conversations, Warren Dehan, President of Maestro PMS, and Craig Shoffit, Area Manager for IDeaS, came together to discuss the significance of revenue management and strategy in the hospitality industry. Their partnership has proven to be a game-changer for independent hotels, as they explored how the integration of Maestro PMS…

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Exceptional Customer Service in Healthcare is the Cornerstone of Building Patient Trust
November 12, 2024

The significance of excellent customer service in every corner and industry cannot be overstated. This notion is especially crucial in healthcare, where patient experiences often influence their recovery and overall well-being. The topic of customer service in the medical field is always a priority in healthcare because providers strive to enhance patient satisfaction and…

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eVTOL certification
Safran’s AI, Telemetry, and Data Precision Pave the Way for eVTOL Certification
November 11, 2024

The electric vertical takeoff and landing (eVTOL) industry is set to transform urban transportation by addressing congestion and promoting sustainable travel options. Experts predict the global eVTOL market will surge to $39 billion by 2033, with a compound annual growth rate (CAGR) of 36.8% over the next decade. This rapid expansion is fueled by…

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A Plan for the Future: A Legacy of Love, Giving from a Grand Dad with Ken Bissell
November 11, 2024

Everyone knows that parenting is not an easy feat, but raising twins takes parenting to another level. Such a journey is one that Ken Bissell had with his wife and now stands to showcase the power of partnership, patience, and resilience in family life. Including his twins, Bissell is a father to a total…

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Fighting for Fair Healthcare Access Means Overcoming Certain Challenges
November 8, 2024

With healthcare costs continuing to climb, and the access to quality care remaining uneven, discussions on healthcare reform are quite an essential topic. Millions of Americans face high out-of-pocket costs and limited access to critical health services. According to a 2022 Gallup poll, nearly 40 percent of Americans have delayed medical care due to…

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