Conducting Conversations Podcast
Can the secret to unlocking hotel success lie in the technological advancements available to the hospitality industry? As hotels increasingly seek technological solutions to enhance operational efficiency and guest satisfaction, the integration of Maestro PMS and Purplecloud Technologies stands out. This collaboration is pivotal when the hospitality industry is navigating post-pandemic recovery, with a…
Latest
Conducting Conversations Podcast
The Need for Process Innovation in Hospitality
At a time when customer preferences are constantly shifting, process innovation in hospitality must streamline operations and create bespoke guest experiences. From the ease of mobile check-ins to the emergence of virtual concierges, hotels are embracing a tech-forward approach. Amidst this wave of change, there’s a buzz of conversations around ethical AI applications, exploring…
Conducting Conversations Podcast
Breaking Down Hotel Revenue Management and Strategy
In the latest episode of Conducting Conversations, Warren Dehan, President of Maestro PMS, and Craig Shoffit, Area Manager for IDeaS, came together to discuss the significance of revenue management and strategy in the hospitality industry. Their partnership has proven to be a game-changer for independent hotels, as they explored how the integration of Maestro PMS…
Latest
Consulting Reframed: Perspective, Leadership, and Impact Beyond the Client
As organizations navigate accelerating digital transformation, tighter margins, and increasing organizational complexity, the role of consultants is being re-examined. Today’s most effective consulting leaders are no longer valued simply for delivering projects, but for bringing outside perspective, cross-industry insight, and the ability to lead through ambiguity. Most large organizations today are not short on…
Laughter as a Service: How Comedy Can Power Trust, Teamwork, and Career Growth
Comedy might be the most underused business skill in your toolkit… In a world of back-to-back Zoom calls, Slack threads, and AI-generated everything, real human connection can start to feel like an afterthought. We’re moving faster than ever, but sometimes we’re listening less, reacting more, and missing the small moments that actually build trust. The…
The Art of Evolution: Leading a Founder-Led Brand Into Its Next Chapter with Mary Beth Sheridan
For many retail brands, growth today isn’t just about innovation — it’s about keeping pace with customers whose expectations are evolving in real time, led by younger generations who expect brands to reflect their values and show up with cultural relevance. In fact, recent research from MG2 found that the overwhelming majority of Gen Z…
Censis’ Final Check Uses Computer Vision to Eliminate Tray Errors Before They Reach the OR
Artificial intelligence used to live in strategy decks and conference keynotes—but now it’s showing up in a very different place: right on the assembly tables where SPD technicians build trays for the next case. And it’s arriving at a time when the pressure on sterile processing has never been higher. As surgical volumes climb and…
