In a world that increasingly values emotional intelligence, the link between self-awareness and professional success has never been more crucial. As conversations around inclusion broaden to recognize different cognitive styles and lived experiences, professionals who understand their own strengths, motivations, and ways of processing the world are better equipped to adapt, lead, and grow….
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In a world that increasingly values emotional intelligence, the link between self-awareness and professional success has never been more crucial. As conversations around inclusion broaden to recognize different cognitive styles and lived experiences, professionals who understand their own strengths, motivations, and ways of processing the world are better equipped to adapt, lead, and grow….
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From Zero to 460% Engagement: 6 UGC Campaigns That Broke All the Rules
Picture this: You spend months crafting the perfect marketing campaign. Professional photographers, expensive equipment, polished copy. You launch it and… crickets. Meanwhile, your competitor posts a simple challenge asking customers to share their stories, and suddenly they’re swimming in engagement, leads, and brand loyalty. Sound familiar? You’re not alone. The biggest mistake brands make with…
The Critical Impact of Indoor Air Quality on Long-Term Care Facility Health
Indoor air quality represents one of the most significant yet often overlooked factors affecting the health and wellbeing of residents in long-term care facilities. With vulnerable populations spending the majority of their time indoors, the air they breathe directly influences their quality of life, health outcomes, and overall comfort. Industry experts emphasize that poor indoor…
The Hidden Threat in Every Breath: How Air Pollution Silently Steals Our Memories
Every day, we take approximately 20,000 breaths. Most of us think about air quality in terms of our lungs and heart—but what if the greatest danger lurks somewhere entirely unexpected? What if the microscopic particles we inhale are quietly infiltrating our brains, setting the stage for cognitive decline and dementia decades before symptoms appear? …
Learning Out Loud with Belief, Courage, and the Power of Yes
In a world where workplace disengagement is on the rise, with global employee engagement falling to just 21% in 2024, leaders and teams are increasingly seeking meaning, connection, and growth in their work. Amid this shift, professionals are asking deeper questions about purpose and fulfillment, both individually and collectively. That’s exactly where Paul Plamondon’s…
Experts Talk
Experts Talk
Supply Chain Leaders Must Abandon Outdated Routing and Embrace Last Mile Optimization Through Modeling and AI
As geopolitical tensions disrupt global shipping and tariffs create fresh uncertainty in international trade, companies are being forced to reexamine their most vulnerable supply chain segment—the last mile . While upstream operations get the spotlight during crises, the final leg of delivery remains a persistent blind spot. That oversight has consequences: empty trucks, fragmented delivery…
Experts Talk
DevOps Meets the Drive-Thru: How IBM WatsonX Orders is Powering AI-Driven QSR Efficiency
Experts Talk
Agentic AI: Microsoft is Powering the Next Wave of Autonomous, Intelligent Decision-Making
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Education & EdTech
Bringing Community into the Transformation of K-12 Schools: The Impact of Mentors, Local Voices, and Student Entrepreneurs
As K-12 schools across the U.S. struggle to recover from the learning loss and emotional fallout of the pandemic, a deeper reckoning is underway—one that challenges the very foundation of who’s responsible for educating our children. Despite billions in federal relief, a third of U.S. students are not even reading at a basic level…
Censis
Smarter Sterile Processing Starts with Data—Boosting Efficiency, Cutting Costs, and Improving Patient Care
In a healthcare ecosystem increasingly driven by data, sterile processing departments (SPDs) find themselves at a crossroads—balancing precision and pace, safety and speed. As hospitals look to reduce inefficiencies and protect patient safety, analytics tools are transforming sterile processing from an often overlooked backroom function into a vital, data-enhanced frontline of care. Research shows…
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The Silent Health Crisis: Indoor Air Quality in Long-Term Care
The Silent Health Crisis: Indoor Air Quality in Long-Term Care Most nursing homes have infection control down to a science. They’ve got medication protocols that would make a hospital jealous. Fall prevention? They track every risk factor. But ask them about their air quality and you’ll likely get a puzzled look. That’s a problem, because…
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Hospitality
Heart-First Hospitality Leadership: How Saying ‘Yes’ Transforms Guest Experiences, Boosts Staff Morale, and Drives Business Results
As the hospitality industry emerges from years of pandemic-driven upheaval, hospitality leadership is evolving to meet new challenges. Leaders are looking for new ways to retain staff, elevate guest satisfaction, and drive revenue without burning out their teams. One trend gaining traction is the power of “Yes”: empowering employees to say yes more often,…
2025 Retail Refined
A Look at the Rise of Commerce Media Networks: How Nift Helps Brands Own How Their Message Shows Up
As traditional digital advertising struggles to retain consumer trust, brands are exploring new, more authentic ways to connect with shoppers. Platforms like commerce media networks, which weave together commerce, content, and data, are emerging as powerful tools in this shift. Research from MG2 Advisory reveals that only about 37% of consumers feel brands genuinely…
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IABSC: Where Baggage Handling Professionals Find Their People
As baggage handling professionals, we speak a language all our own. Merge logic, tracking mechanisms, and baggage reconciliation. While the traveling public sees only their suitcase appear on the carousel, we understand the sophisticated symphony that makes it all happen. That’s exactly why the International Association of Baggage System Companies (IABSC) exists. Our secret sauce…
Podcast Episodes
The Measured Mindset: How Mentorship, Curiosity, and Listening Drive Professional Advancement and Growth
Not every path into analytics starts with code and spreadsheets. For some, it begins with curiosity, adaptability, mentorship, and a willingness to learn something entirely new. That’s the case for Mayank Malviya, whose journey from a humanities education in India to a career in U.S.-based market research reveals how initiative and mentorship can accelerate…
Building a Future-Ready Workforce: Disrupting Outdated Education with Employer-Driven, Community-Powered, Practical Skills Training
Workforce training is undergoing a radical transformation as industries face critical talent shortages and rapid technological change. Building a future-ready workforce requires rethinking traditional higher education models. These models emphasize broad academic development over targeted skill-building and struggle to keep pace with employer demands. According to the World Economic Forum’s Future of Jobs Report…
JUST THINKING… About Bringing out the Best in Educators and Learners with Ross Kimball
As the educational landscape rapidly evolves—shaped by advances in communication technology, growing mental health awareness, and post-pandemic classroom dynamics—one key question persists: How can we better connect with and empower both educators and students in the classroom? The stakes are high: studies show that teacher-student relationships directly impact student motivation, academic success, and long-term…
Freshman Year Survival Guide: How Overlooked High School Lessons Lead to College Success
Nobody warns you that college success isn’t just about brains — it’s about balance, too. In this refreshingly honest episode of Professional Quotient: Conversations that Build Equity, hosted by Jason Winningham, high school teacher Jacob Mutchler reunites with two of his former students, Lilly Salcedo and Oscar Davila, to reflect on what really mattered…
Medical school taught Dr. Robert Lufkin the conventional wisdom of the healthcare system, but his experiences and research exposed deeper issues at play. In this episode of Healthcare Rethink, hosted by Brian Urban, the spotlight shines on Dr. Robert Lufkin, MD, the author of Lies I Taught in Medical School. The conversation centers around…
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