Boston Public Library-David Leonard Speaks on the Power of the Public Library

Public libraries have become more than just a place where people can read, borrow books, and access various types of information. They are vital centers for research in many schools and institutions. Technology has significantly impacted the growth of libraries and their necessity. Since the 60s, the introduction of computers into libraries, technology continues to have a central role in the services they offer today.

How do public libraries continue to be meaningful and essential places of information while keeping up with the evolving technology landscape and the needs of its patrons?

On the latest “DisruptED,” host Ron J. Stefanski interviewed David Leonard, the CEO and President of Boston Public Library, about the state of public libraries in today’s era, how technology has shifted and expanded its services, and how the Boston Public Library is keeping up with the times.

In addition to the technological changes in libraries, even occurrences like a global pandemic changedhow libraries function. Though libraries, and even pandemics, have been around for centuries, Leonard said that COVID-19 heavily impacted the library like never before but also encouraged them to welcome technology.

“It accelerated our move to embrace technology, and it meant that more people were borrowing eBooks, for example. That’s one particular area that we saw huge growth in, and the other really was delivering all of our programming online on Zoom or other technology-based platforms,” said Leonard.

Stefanski and Leonard further discussed…

  • The three main things that the Boston Public Library aims to offer its patrons
  • How a public library is a critical place for technology access
  • Why and how the needs of patrons influence some of the library’s decision-making

“This concept of ‘free to all’ really captures what the essence of the library is about, and it’s about meeting people where they’re at. We’re proud of our special collection, we’re proud of our identity as a research library, but at the end of the day, it’s about making a difference in people’s lives,” said Leonard.

David Leonard is the CEO and President of Boston Public Library, where he’s worked since 2009. Before working in the library, he worked as an executive in technology. He graduated from University College Dublin and is working on his Ph.D. at Simmons College.

Follow us on social media for the latest updates in B2B!

Image

Latest

career
Soft Skills, Real Impact: Rethinking What Makes Talent Stand Out with Client Success Executive Ben Brandon
November 26, 2025

Work feels different today. Conversations about AI, hybrid schedules, shifting career paths, and talent shortages aren’t just industry headlines—they’re shaping everyday decisions for workers and employers alike. As people rethink what they want from their careers and companies rethink what they need from their teams, one theme keeps rising to the surface: the skills that…

Read More
empathy
Why Empathy Matters in Today’s Workplace and How It Builds Better Teams
November 25, 2025

Empathy has become a business competency, not a soft nice-to-have. With hybrid teams, rapid AI adoption, and a workforce increasingly vocal about identity and inclusion, companies are being pushed to rethink what effective leadership looks like right now. Research and workplace trend reports consistently show that employees who feel seen and supported are more…

Read More
pastor
Finding Purpose Through Service: Faith, Leadership, and Legacy with Pastor Arthur James
November 24, 2025

Burnout among faith leaders has surged in recent years, fueled by heavier workloads, complex community needs, and the quiet exhaustion many pastors carry—sparking urgent conversations about resilience, calling, and sustainable leadership. A survey found that roughly four in ten pastors considered leaving full-time ministry in a single year, citing reasons like stress and loneliness—making guidance…

Read More
intuition
Allowing Inspiration to Grow from Intuition: How Inner Guidance Drives Real Career Growth
November 21, 2025

In a workplace culture increasingly shaped by rapid change, rising expectations, and new definitions of leadership, professionals are redefining success beyond titles and output. Empathy, intuition, and inner alignment — once seen as intangible “nice-to-haves” — are now emerging as competitive advantages. As recent workforce studies show that human-centered leaders drive higher engagement and…

Read More