The DisruptED World of Upskilling for Frontline Workers – Part 1

August 1, 2023
Ron Stefanski


The world is experiencing rapid changes in technology, work dynamics, and industry demands. As the job market evolves, frontline workers face new challenges in staying relevant and employable. The discussion on upskilling these workers has become crucial now more than ever. According to recent research, 75% of frontline workers feel the need for more skills training to meet the demands of their roles and the changing workplace.

How can employers effectively upskill their frontline workers to bridge the skills gap and ensure long-term business success?

In this episode of DisruptED, Host Ron Stefanski sits down with Michelle Westfort, Chief University Officer at InStride, and Jonathan Lau, Co-Founder and Chief Operating Officer at InStride, to explore the disruptive world of upskilling for frontline workers. They delve into the challenges and opportunities that arise when empowering workers with new skills, the importance of employer investment in their workforce, and the changing dynamics of the talent equation.

The three discuss…

  1. The need for rethinking workforce education and investing in employees’ skills and growth.
  2. The challenges corporations face in adopting a different approach to upskilling for frontline workers and the impact of the changing talent equation.
  3. The critical role of technology and infrastructure in designing effective upskilling programs.

Michelle Westfort, Chief University Officer at InStride, is a seasoned thought leader with extensive experience in the upskilling space. Her background includes various roles in education and workforce development, and she has played a key role in building the infrastructure to support employers’ upskilling initiatives.

Jonathan Lau is the Co-Founder and Chief Operating Officer at InStride, a visionary leader in the field of upskilling and workforce development. With a passion for empowering employees and bridging the skills gap, Jonathan has been a driving force behind the transformation of how corporations approach talent management.

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