MarketScale Education Technology Study

Technology influences American secondary education as it never has before.

The campus and the classroom are more connected than ever. Sophisticated audio-visual technologies allow administrations to rapidly broadcast information, and faculties to stimulate informed debate and collaboration in their student bodies. Advances in construction drive the development of new educational, residential, and recreational facilities.

Despite this incredible state of affairs, technology is underutilized and underleveraged.

MarketScale identified these dichotomies in its proprietary study of education technology. Our findings are drawn from a survey of administrators and directors of technology at American colleges and universities.

Campus Experience and Education:

  • 64% of administrators say that in the next five years, at least 3 out of 10 students will take their college classes 100% online.
  • 27% of administrators say their administration will offer a fully comprehensive online curriculum in the next five years.
  • 40% of administrators say students utilize the campus library less than they used to.
  • 46% of administrators say sporting events are an important factor for driving interested in their institution.

Software & Technology:

  • Only 57% of administrators say they are happy with the level of student interaction with technology.
  • 70% of administrators say when given technology on campus, training is either good or excellent.
  • 26% of college campuses have installed upgraded Wi-Fi systems in 2017 or 2018.
  • Only 19% of administrators rate their Wi-Fi on campus to be excellent.
  • Only 4% of administrators consider their Wi-Fi connection on campus to be very slow.
  • 78% of administrators feel their on-campus network security is adequate.
  • 32% of college campuses do not offer printing from mobile devices.

Audio-Visual:

  • Digital signage is the display technology university administrators are most interested in
  • College administrations are 6% more likely to purchase LED than LCD.
  • Initial costs prevent 46% of colleges from implementing in audio-visual technologies.
  • 36% of administrators say the initial costs and upkeep of audio-visual technologies prevents their purchase.
  • Only 4% of administrators cite lack of demand as preventing their purchase of audio-visual technologies.
  • 25% of administrators say inaction at the administrative level prevents audio-visual technology purchases.
  • 47% of university campuses have a videowall.
  • 51% of videowalls on college campuses are in facilities housing student unions.
  • Only 28% of videowalls on college campuses are in learning facilities.
  • 11% of videowalls on college campuses are in residential facilities.
  • 23% of videowalls on college campuses are in recreational facilities on campus.
  • 22% of college campuses have outdoor digital display kiosks.
  • 16% of administrators say audio-visual technology has not made a major impact to their common areas.
  • Only 14% of college administrators say audio-visual technology has made a high impact on the design of common areas.
  • 28% of digital displays on campus are subsidized, at least in part, by paid advertising programs.
  • 77% of administrators cite email as the most common channel for critical campus messaging.
  • Automated phone systems are the second most common alert system on college campuses.
  • 55% of administrators say digital audio-visual technology is used for campus alerts.
  • 58% of administrators say digital audio-visual technology improves campus safety.
  • 27% of administrators say their on-campus audio-visual technology makes little impact to on-campus safety.
  • 98% of college classrooms have projectors.
  • 25% of administrators say all classrooms on campus have a projector.
  • 21% of colleges have a sponsored broadcast channel.
  • 18% of administrators say their classrooms currently have touchscreen (smart) display technology.
  • 30% of administrators say they are interested in adding more touchscreen display technology on campus.
  • 14% of administrators are not interested in adding more touchscreen display technology on campus.
  • 31% of administrators say they are interested in adding a video scoreboard in one or more campus athletic facilities.
  • 46% of college campuses have digital menus or menuboards in campus dining facilities.

Construction:

  • The top three areas of focus for designing learning facilities on campus are classrooms, libraries, and student unions.
  • 57% of administrators say they will renovate or construct new educational facilities in the next 12-24 months.
  • 34% of administrators say they will renovate or construct new residential facilities in the next 12-24 months.
  • 23% of administrators say they will renovate or construct new student unions in the next 12-24 months.
  • 22% of administrators say pre-fabrication has made on-campus construction faster.
  • 27% of administrators say pre-fabrication has made on-campus construction faster.
  • 27% of administrators say pre-fabrication has made on-campus construction more cost-effective.
  • 82% of administrators say their classrooms have traditional whiteboards.
  • 7% of administrators say their classrooms have glass writeable surfaces.
  • 35% of college campuses are implementing, or have implemented, temporary classroom facilities.
  • 16% of administrators say they will renovate or construct new sports facilities in the next 12-24 months.
  • 29% of administrators say they have at least one sports field with synthetic turf.

[button color=”” size=”” type=”square_outlined” target=”” link=”https://marketscale.com/wp-content/uploads/2018/10/MarketScale-Education-Technology-Survey-compressed.pdf”]DOWNLOAD THE STUDY[/button]

Follow us on social media for the latest updates in B2B!

Image

Latest

team
Turning Crises into Momentum: CG Infinity’s Rapid Response Consulting in Action
January 29, 2026

When operations hit critical pressure points, even the most carefully planned projects can unravel. Late-night deployments, complex integrations, and large-scale data migrations are high-stakes moments where small mistakes can threaten months of work. CG Infinity’s Rapid Response Consulting team steps in when the pressure is highest, stabilizing operations, restoring momentum, and reinforcing mission-critical initiatives—fast. Jason…

Read More
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
January 29, 2026

In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…

Read More
AI adoption strategy
Field Service Growth Depends on Leading With People, Not Just Technology
January 29, 2026

Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…

Read More
commercial leadership
Why Hotel Performance Depends on Commercial Leadership Across Sales, Marketing, and Revenue
January 28, 2026

The hospitality industry is in the middle of a structural shift toward commercial leadership. Titles like “commercial leader” and “commercial strategy” have gone from buzzwords to necessities as hotels face tighter margins, rising distribution costs, and increasingly fragmented demand. Post-pandemic recovery, accelerated digital marketing spend, and a surge in new supply have forced owners…

Read More