Employee testimonials – ElevatePFS
With a decade of service in patient advocacy, Crystal Vagts has made a lasting impact supporting patients in Wisconsin. Her long-standing commitment to ElevatePFS is rooted in more than just the work—it’s about the people. Crystal values the supportive environment ElevatePFS provides, especially the leadership that respects work-life balance and the coworkers who make each…
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The Elevated Employee Experience: Supporting Hospitals and Patients Alike with Lead Patient Advocate Pablo Arias
As a Lead Patient Advocate at ElevatePFS, Pablo Arias brings eight years of dedication to helping both patients and providers. Based in Minnesota, Pablo plays a vital role in guiding patients through the financial assistance process while contributing to the revenue goals of the hospitals he supports. For Pablo, the most rewarding part of the…
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The Elevated Employee Experience: Keanna Johnson on Leading With Heart as a Patient Advocate
As a Patient Advocate at ElevatePFS, Keanna Johnson plays a critical role in ensuring no patient is left behind. She supports individuals navigating complex healthcare systems—many of whom risk falling through the cracks. For Keanna, advocacy is more than a role—it’s a responsibility. She works to make sure patients receive the support and services they’re…
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The Elevated Employee Experience: A Look at the People-First Culture at ElevatePFS
As Senior Director of HR and HR Operations at ElevatePFS, Lindsey Hoskinson brings a decade of dedication to building a people-first culture. She works closely with employees across departments and regions, supporting teams that drive impact from the inside out. Lindsey sees teamwork as the heart of ElevatePFS. In her role, she witnesses how employees…
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The Elevated Employee Experience: Embracing Growth Through Continuous Learning with Mary McGrath
As a Training Specialist in A/R Services at ElevatePFS, Mary McGrath brings a passion for continuous learning and development to everything she does. Starting as a claims representative just over three years ago, Mary has grown into a role where she now helps others build the same skills and confidence that helped her succeed….
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The Elevated Employee Experience: Growing Through Service and Leadership with Eligibility Supervisor LaToya Raymo
LaToya Raymo, Eligibility Supervisor at ElevatePFS, has built an inspiring eight-year journey—rising from part-time advocate to supervisor. Her progression reflects not only personal growth, but also the opportunities ElevatePFS provides for development and leadership from within. In her current role, LaToya leads with purpose, passion, and a commitment to excellence. She values the supportive, safe…
ElevatePFS
The Elevated Employee Experience: Supporting Smarter Claims Recovery with Stephanie Wallace
At ElevatePFS, employees play a vital role in turning complex challenges into meaningful outcomes for clients and patients. Whether working behind the scenes or on the front lines of claims management, each individual contributes to the organization’s mission of delivering exceptional results. Stephanie Wallace, a Workers’ Compensation Appeals Representative, supports that mission by reviewing EOBs,…
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The Degree That Pays You Back: How Employer-Sponsored Apprenticeships Are Rewriting Higher Ed
Higher education is under pressure. Over the past few years, public confidence in the value of a four-year degree has declined significantly, with fewer Americans expressing a strong belief that traditional higher education delivers a worthwhile return on investment. At the same time, employers consistently report that graduates lack job-ready skills—particularly the “durable skills”…
Turning Denial Data Into Action: How Healthcare Organizations Can Fight Back Against Payer Denials
Healthcare providers across the U.S. are facing a growing wave of claim denials that is putting pressure on already strained hospital finances. Industry research from the American Hospital Association shows that nearly 15% of medical claims submitted to private payers are initially denied, forcing hospitals and health systems to spend about $19.7 billion annually attempting…
ISE 2026: Jabra Unveils Scalable Room Solutions for the Hybrid Workplace
At ISE 2026, Jabra highlighted how meeting technology is evolving to support the realities of hybrid work, where the experience must be equally effective for people inside and outside the room. In a conversation with Craig Durr, Chief Analyst and Founder of The Collab Collective, Jabra’s VP of Video Product Olly Henderson explained that…
The Marketing AI Pulse Brief for Feb 2026: Trust in the World of LLM Ads, OpenClaw, Reddit & More!
Starting in 2026, The Marketing AI SparkCast alternates between the Marketing AI Pulse Monthly Brief and in-depth interviews with leading marketing AI innovators. This episode is the February 2026 edition of the Monthly Brief and focuses on trust and authenticity in an AI-driven world. Aby Varma and Matt Cyr explore the emergence of advertising inside…
