How ENTOUCH’s Operations Team Makes a Difference for Customers
John Bailey, VP of Operations at ENTOUCH, knows an effective operations team makes a significant difference for customers. He outlined three things the operations team at ENTOUCH does to make that difference.
Baily highlighted the following points:
- A strict process for clean, successful installations at all client locations
- Utilizing internal data to improve customer response needs and times continually
- Fostering a dedicated operations team that works hard to ensure excellent client engagement