How ENTOUCH’s Operations Team Makes a Difference for Customers

August 10, 2021
James Kent


John Bailey, VP of Operations at ENTOUCH, knows an effective operations team makes a significant difference for customers. He outlined three things the operations team at ENTOUCH does to make that difference.

Baily highlighted the following points:

  • A strict process for clean, successful installations at all client locations
  • Utilizing internal data to improve customer response needs and times continually
  • Fostering a dedicated operations team that works hard to ensure excellent client engagement

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