In mathematics, adding an additional factor to a calculation can cause an exponential increase in the accuracy of the result. When providing assistance to underdeveloped countries, ensuring that the human factor is included in the technological decisions can result in much more successful outcomes. On today’s podcast, our host spoke with Johannes Schwank, a professor of Chemical Engineering from the University of Michigan and the Director of the REFRESCH program.

They discussed the ways in which technology should be presented to maximize effectiveness, how humility (on the side of the “rescuers”) is an incredibly important component when devising assistance, and how powerful the input from those being helped actually is when devising strategies.

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