Innovation vs. Invention with Mike Wilkinson

Mike Wilkinson, the founder and CEO of Paragon Innovations, sheds light on the distinction between innovation and invention. Inventions are groundbreaking creations that introduce entirely new concepts or technologies, while innovations involve improving existing ideas. Differentiating between the two is crucial for approaching projects with clarity and purpose. Inventions defy planning and scheduling, while innovations can be more accurately approximated in terms of timelines and expectations. Wilkinson’s insights provide valuable guidance for aspiring entrepreneurs navigating the dynamic landscape of innovation and invention.

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More than half the world already lives in cities—and the UN projects that share will rise to 68% by 2050, adding roughly 2.5 billion more people to urban areas. At the same time, the “experience economy” has reshaped what people value in places: not just what a city has, but how it feels to…

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client engagement
When Client Engagement Becomes True Partnership
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CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…

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CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span cross-functional teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…

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Salesforce custom development
When Building Beats Buying: Salesforce Custom Development Approach at CG Infinity
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Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, often relying on Salesforce custom development to ensure specific requirements are met without adding unnecessary cost or complexity. That balance is a…

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