Experience Evolution

How Businesses Can Prevent Consumer Holiday Shopping Frustration with Queue Management

Key points: In-person shopping increases during the holiday season JNRI optimizes the in-shopping and queuing experience with excellent queue management Information collected from JNRI can be used to measure ROI On “Experience Evolution,” host Michelle Dawn Mooney chatted with Greg Mummah, the Director of Sales Engineering for JRNI, on what businesses can do and utilize…

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Latest

Experience Evolution
A JRNI through Experiential Relationship Management

JRNI is a platform for scheduling and managing personalized experiences for retail, banks, credit unions and other financial institutions. John Federman, JRNI’s CEO, helped kick off the inaugural episode of the The Experience Evolution with a conversation with host James Kent on how retail and financial industries can take their business to the next level…

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Career Development for Global Pediatric Nurses
Career Development for Global Pediatric Nurses
December 18, 2025

The Care Anywhere podcast is spotlighting a new global partnership designed to strengthen pediatric nursing education and recognition worldwide. In this episode, host Lea Sims sits down with leaders from TruMerit and the National Association of Pediatric Nurse Practitioners (NAPNAP) to unpack a new pediatric nursing micro-credential pathway launching in 2026, and why it…

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dementia
Caregiver Engagement Is the Missing Link in Dementia Care: Why Empowering Families Drives Better Outcomes and Lower Costs
December 17, 2025

Dementia is becoming one of healthcare’s most difficult problems to ignore. As the population ages, more families are finding themselves responsible for loved ones who can no longer manage their own care, communicate symptoms clearly, or navigate the healthcare system. Research shows that people living with dementia are hospitalized far more often than those without it—even…

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military
Just Thinking… About Applying Military Discipline and Decision-Making to Entrepreneurial Growth with Kris Groves
December 17, 2025

Career transitions rarely follow a straight line—especially for people coming out of the military. For many veterans, the challenge isn’t discipline or work ethic, but figuring out how deeply technical, high-stakes experience translates into civilian industries that speak a very different language. As more service members step into entrepreneurship, the real question becomes less about…

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Hiring
Hiring Rewired: Human Intelligence in the AI-Driven Job Market
December 16, 2025

As artificial intelligence continues to reshape recruiting—from resume screening and job descriptions to candidate sourcing and interview workflows—the hiring process has become faster, more automated, and increasingly complex. According to the World Economic Forum, approximately 88% of companies now use some form of AI to filter or rank job applications, signaling how deeply embedded automation…

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