Skip to content
MarketScale
‹ Back to IndustriesHealthcare

Creating Meaningful Healthcare Relationships through Interpersonal Dynamics

The challenges healthcare executives and administrators face are constantly changing. Host Kevin Stevenson talks with the heroes behind the heroes that are enabling hospitals, urgent care centers and telemedicine operators to spend their time tending to patients, while they handle the logistics. Building relationships is essential. Making sure we build strong relationships with our family, friends, and…

This story was produced through MarketScale. See how Healthcare teams put it to work with Executive Thought Leadership.

Promoted content from I Don't Care on MarketScale.

Share

Get featured

Want to get featured in MarketScale Healthcare?

Create a free MarketScale workspace and get your company's expertise featured across our Healthcare coverage. No credit card, no demo required.

Request an invite

The challenges healthcare executives and administrators face are constantly changing. Host Kevin Stevenson talks with the heroes behind the heroes that are enabling hospitals, urgent care centers and telemedicine operators to spend their time tending to patients, while they handle the logistics.

Building relationships is essential. Making sure we build strong relationships with our family, friends, and colleagues are crucial for us to have a meaningful life. For a combined 45 years, Professors Carole Robin, Ph.D., and David Bradford, Ph.D., taught how to break through superficial interactions, get real and create meaningful connections with people in every aspect of life through their course, Interpersonal Dynamics.

In this episode of I Don’t Care, Host Kevin Stevenson talked with the dynamic duo about healthy relationships and their new book CONNECT: Building Exceptional Relationships with Family, Friends, & Colleagues.

“It’s [the book] about creating more functional healthy relationships,” Robin said.

Life is complicated, especially when it comes to relationships. There are many intricacies involved in making sure we maintain solid foundations with those around us. In their book, they talk about everything from expectations to conflict. They also dig in on the meaningfulness of taking a relationship from casual to something more profound.

What they are doing seems to be working. Robin mentioned they get emails from students and former students lauding them with praise.

“We get emails and phone calls from them saying ‘You saved my marriage,’” Robin said.

There are a few big moments in the big book. One of those is called “Take Disclosure Risks.” In this, the authors explain how to tell someone something about yourself. This builds trust, and it doesn’t have to be a significant thing.

To learn more about the authors and the book, listen to this episode.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

I Don't Care

Part of this channel

I Don't Care

Candid healthcare leadership conversations with Kevin Stevenson

Visit the channel

Your experts belong here

Every story in MarketScale Healthcare starts with a company putting its clinicians, service-line leaders, and field engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Service-line buyers vet vendors quietly, and your clinicians become the proof they find while doing it.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Healthcare Insights

Get new expert content in your inbox.

Healthcare: are you visible to AI?

Before they reach out, Healthcare buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Healthcare expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your clinicians, service-line leaders, and field engineers into the articles, video, and social content Healthcare buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Healthcare Insights

How Targeted Patient Education Improves Outcomes - Stephen Page, SmarterHealth.AI

How Targeted Patient Education Improves Outcomes - Stephen Page, SmarterHealth.AI

Targeted patient education powered by AI can reduce preventable readmissions and improve health equity, but healthcare organizations must prioritize clinical oversight, data security, and ethical governance when implementing these solutions.

  • 01Preventable readmissions occur when patients misunderstand medications, miss symptom recognition, or lack clarity on follow-up instructions, creating clinical, operational and financial burdens for healthcare systems
  • 02AI-delivered patient education must meet three criteria: solve a meaningful clinical or financial problem, integrate naturally into care workflows, and avoid adding burden to patients or clinicians
  • 03Healthcare leaders evaluating AI tools should prioritize solutions that improve patient understanding, support clinicians, reduce avoidable utilization, protect data security, and demonstrate measurable clinical or financial results

Aug 31, 2026

Cleveland Clinic's 900-person AI summit signals a new buying cycle for patient routing systems

Cleveland Clinic's 900-person AI summit signals a new buying cycle for patient routing systems

Cleveland Clinic hosted an AI Summit that drew more than 900 registrants, reflecting growing hospital interest in AI across clinical and operational areas. The system is also backing a $50 million Mandel Foundation-funded "Digital Front Door" initiative meant to route patients to the right care setting and ease emergency department congestion, a sign that AI procurement is moving from point tools toward access-and-flow systems.

  • 01Cleveland Clinic hosted a 900-person AI Summit signaling AI's integration into healthcare operations.
  • 02A $50 million Mandel Foundation donation backs a "Digital Front Door" initiative aimed at routing patients to the right care setting and reducing ED congestion.
  • 03The shift moves AI procurement upstream, into patient routing, staffing, and facility-flow decisions rather than just standalone tools.

Aug 31, 2026

Medicare sets $137.53 maximum add-on payment per eligible inpatient case for CT triage AI

Medicare sets $137.53 maximum add-on payment per eligible inpatient case for CT triage AI

Medicare has announced a maximum add-on payment of $137.53 per eligible inpatient case for the use of AI in CT triage, utilizing Aidoc’s CT Body triage technology. This move emphasizes the importance of workflow integration, governance, and coding in hospitals employing radiology AI. The new technology add-on payment (NTAP) signifies a clear investment in AI-driven healthcare solutions.

  • 01Medicare introduces a $137.53 per-case payment for AI in CT triage.
  • 02Hospitals must integrate AI with proper workflow, governance, and coding.
  • 03The NTAP reflects investment in radiology AI solutions.

Aug 30, 2026

Explore More Healthcare Insights

Read more expert perspectives from across Healthcare.

Browse Healthcare Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Healthcare and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512