Healthcare
Mastering Revenue Cycle Management: The Key to Thriving in Dallas-Fort Worth’s Healthcare Boom
Healthcare leaders in Dallas-Fort Worth are leveraging optimized revenue cycle management to gain competitive advantage as the region experiences rapid medical market growth. Effective RCM practices help health systems reduce denials, accelerate cash flow, and improve financial sustainability. EY's David Kemp examines how DFW organizations can position themselves to thrive amid this expansion.
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Key takeaways
Dallas-Fort Worth is one of the nation's fastest-growing healthcare markets, intensifying competition among health systems.
Optimized revenue cycle management is a key differentiator, directly impacting financial performance and operational resilience.
Reducing claim denials, improving coding accuracy, and accelerating collections are foundational RCM priorities for DFW health systems.
In an episode of Highway to Health shot at the iconic Billy Bob's, David Kemp and healthcare veteran Kelly Strong dissected Dallas-Fort Worth's evolution into a healthcare powerhouse, fueled by rapid population increases and a business-friendly environment. During the enlightening conversation, Strong highlighted the importance of mastering revenue cycle management and identified it as the cornerstone of DFW's healthcare sector growth.
Strong highlighted the importance of mastering revenue cycle management and identified it as the cornerstone of DFW's healthcare sector growth.
— Kelly Strong, Senior Vice President of Healthcare Operations, Revenue Cycle Improvement
Strong, who currently serves as the Senior Vice President of Healthcare Operations, Revenue Cycle Improvement, underlined how DFW has not only attracted healthcare providers and startups but has also become a fertile ground for technological advancements in patient care. While outlining the challenges healthcare providers face, such as managing denials and integrating disparate technological systems, Strong's narrative underscored the necessity of mastering revenue cycle management and adopting comprehensive strategies to ensure financial stability and foster patient trust.
The necessity of mastering revenue cycle management and adopting comprehensive strategies to ensure financial stability and foster patient trust.
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About the author
With experience in coaching college basketball, supporting large healthcare systems through ICD-10, to now leading the healthcare vertical at MarketScale, David enjoys the journey. Craving knowledge is one of David's core values, and he has the opportunity to learn from some of the best as host of the Highway to Health podcast series.
