Patients Need Personalized Financial Healthcare with David Shelton of PatientMatters

+ more

 

Experience is everything. This rings most true in Healthcare, and industry where positive experience can sometimes mean life or death. Though hospitals and professionals in healthcare pride themselves in second-to-none experience for their patients, the same isn’t seen on the financial side. As patients are taking on a larger portion of their medical bills, it is important for healthcare providers to recognize this and better manage the financial relationships with their patients.

Each patient has a choice in who they seek for medical attention––they are a customer to the facility. Patients have unique financial obligations and it is crucial for healthcare providers to understand each patients’ background, work experience, and income, which allows providers to tailor a payment plan to each patient. Implementing better registration processes and educating and engaging the registration team is key to achieving patient satisfaction.

David Shelton, President and CEO of PatientMatters, joins us on the podcast to discuss the intersection of healthcare and payment in today’s healthcare facilities.

“By implementing a personalized approach to the patient financial experience, hospitals and health systems experience improved cash flow, profitability, operational efficiencies, and patient satisfaction,” Shelton said.

By utilizing technology that also works as an operation strategy, healthcare facilities are able to function more efficiently and provide better care for their patients. To learn more about PatientMatters’ solutions and how they’re trying to transform traditional patient access and on-boarding into a personalized patient financial experience, click here.

For the latest news, videos, and podcasts in the Healthcare Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @HealthMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Latest

How Will the NFT Market Shake Up Auction Houses?
April 9, 2021
Their primary practice is based around asset protection, trusts & estates, as well as representing high net-worth individuals like art collectors, designers, wine importers & producers, and Read more
Why Credentialing Platforms Have to Fill the Void in Job Skills that Universities Are Creating
April 9, 2021
Numbers are up across the board for employer-based credential programs as companies develop a robust parallel higher education infrastructure. Research out of credentialing platform Credly found that Read more
The Longterm Impact of Retail Closures in 2021
April 9, 2021
  The CEO of Mainvest, Nick Matthews, discusses big news out of the Bureau of Labor Statistics on massive incoming retail closures in 2021. He breaks down which sectors are most impacted, but Read more