PowerPanel – Quality vs. Productivity, the Sterile Processing Battle Royale

The panel discussion, sponsored by Censis Technologies, delves into the ongoing debate surrounding quality versus productivity within the sterile processing industry. The conversation is moderated by Hank Balch, Founder and President of Beyond Clean, and features experts from the field. The central issue revolves around differing perspectives and disagreements within the industry regarding the balance between these two critical aspects. Discrepancies arise due to various factors, including historical practices, evolving industry standards, and variations in institutional priorities. The challenge lies in finding the right equilibrium between the imperative to boost productivity with a limited workforce while preserving the high standards of quality within sterile processing. This multifaceted debate grapples with how best to measure and quantify these complex elements in the field.

Recent Episodes

Dr. Sam Ambewadikar returns to break down Anthem’s Whole Health Index (WHI)—a powerful tool that distills medical, social, environmental, and behavioral data into a single score (0–100) to identify members most at risk. By surfacing factors like transportation deserts, housing instability, or food insecurity, WHI enables Anthem care managers and advocates to proactively match members…

Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…