Hitchhikers — Season One

The Hitchhiker’s Guide to IT: Vendor Management and Cybersecurity

Vendor Management and Cybersecurity

Cybersecurity has many facets, and not everyone is familiar with the ins and outs of it. What’s more, it may surprise people to learn that much of cybersecurity does not directly involve technology. As tech advances, new ways to address cybersecurity needs with the help of vendor management emerges. How do these advancements come together…

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Latest

Articles Software & Technology
Sustainability in IT

IT and sustainability aren’t often two words seen together, but they should be. As the world heats up, it’s not only becoming more important for buyers to see environmental, social, and governance (ESG) initiatives in the products they’re purchasing, but it’s also great for the planet. Where should you start? On the latest episode of…

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Articles Software & Technology
Moving From An On-Premise ITSM To A Cloud ITSM Platform

If you’re a Jira 100-200 service level user, look no further! Migrating your ITSM operation from on-premise to the cloud can be a daunting task. But with the right knowledge, it shouldn’t be. So, how exactly should you go about migrating to a cloud ITSM platform, and what are some red flags to look out…

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Hitchhikers -- Season One
IT and Data Center Management Best Practices: From the Perspective of an Expert

There used to be a time when all of a company’s data centers were within the same building, always in a room chock full of different devices with heat emanating from within. It was usually very expensive and complex, and often included a host of complications and safety hazards. With the advent of technology,…

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Hitchhikers -- Season One
Growth Pains: Standardizing Process and Procedures for a Robust IT Asset Management Program

In this episode of the Hitchhiker’s Guide to IT Podcast, host Michelle Dawn Mooney discusses the challenges and strategies for building a robust IT Asset Management (ITAM) program with special guest Ian Silver, the ITAM manager for the Flynn Group of Companies. They delve into the definition of ITAM, which involves managing technology assets throughout…

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Device42
Navigating the Complications of Cloud Security

Businesses worldwide are grappling with the need for robust cloud security. The COVID-19 pandemic has accelerated the transition to cloud computing services, leading to aninflux of cybersecurity threats. Today, businesses must navigate the complexities of vendor management concerning their cloud security obligations. Data from Risk Based Security suggests that data breaches exposed 36 billion records…

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career
What to Do When Your Career Feels Stuck: Invest in Yourself, Stay Intentional, and Build the Right Network
April 29, 2026

Work doesn’t feel the way it used to. Between new tech, changing expectations, and the constant pressure to keep up, a lot of people—even those who look successful on paper—are quietly wondering what’s next. In fact, recent workforce studies suggest a large share of employees feel disengaged or uncertain about their next move, despite…

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Rural School
How Rural Schools Are Redefining School Safety Through Relationships and Proactive Systems
April 28, 2026

On Principles of Change, a podcast by Raptor Technologies, host Dr. Amy Grosso sits down with Dr. Miguel Salazar, principal of Sundown Middle School in Sundown, Texas, to explore how one rural district is redefining school safety through culture, systems, and human connection. Together, they unpack how proactive frameworks, community values, and intentional relationship-building can…

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StudentSafe
Understanding Raptor StudentSafe
April 28, 2026

In this episode of School Safety Today, host Dr. Amy Grosso speaks with Chris Noell, Chief Product Officer at Raptor Technologies, and Will Durgin, Director of Student Well-Being, about the vision behind StudentSafe and how it helps schools move from reactive responses to proactive student support. Together, they emphasize that safer schools depend on giving staff…

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school safety
Going Slow to Go Fast in School Safety Leadership
April 28, 2026

In this episode of the Principles of Change podcast, presented by Raptor Technologies, host Dr. Amy Grosso talks with Tim Dykes, Assistant Principal for Culture and Climate at York Community High School in Elmhurst, Illinois. The conversation highlights how strong relationships, student voice, and steady long-term leadership can help schools build environments where people feel…

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