Hitchhikers — Season One

The Hitchhiker’s Guide to IT: Vendor Management and Cybersecurity

Vendor Management and Cybersecurity

Cybersecurity has many facets, and not everyone is familiar with the ins and outs of it. What’s more, it may surprise people to learn that much of cybersecurity does not directly involve technology. As tech advances, new ways to address cybersecurity needs with the help of vendor management emerges. How do these advancements come together…

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Latest

Articles Software & Technology
Sustainability in IT

IT and sustainability aren’t often two words seen together, but they should be. As the world heats up, it’s not only becoming more important for buyers to see environmental, social, and governance (ESG) initiatives in the products they’re purchasing, but it’s also great for the planet. Where should you start? On the latest episode of…

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Articles Software & Technology
Moving From An On-Premise ITSM To A Cloud ITSM Platform

If you’re a Jira 100-200 service level user, look no further! Migrating your ITSM operation from on-premise to the cloud can be a daunting task. But with the right knowledge, it shouldn’t be. So, how exactly should you go about migrating to a cloud ITSM platform, and what are some red flags to look out…

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Hitchhikers -- Season One
IT and Data Center Management Best Practices: From the Perspective of an Expert

There used to be a time when all of a company’s data centers were within the same building, always in a room chock full of different devices with heat emanating from within. It was usually very expensive and complex, and often included a host of complications and safety hazards. With the advent of technology,…

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Hitchhikers -- Season One
Growth Pains: Standardizing Process and Procedures for a Robust IT Asset Management Program

In this episode of the Hitchhiker’s Guide to IT Podcast, host Michelle Dawn Mooney discusses the challenges and strategies for building a robust IT Asset Management (ITAM) program with special guest Ian Silver, the ITAM manager for the Flynn Group of Companies. They delve into the definition of ITAM, which involves managing technology assets throughout…

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Device42
Navigating the Complications of Cloud Security

Businesses worldwide are grappling with the need for robust cloud security. The COVID-19 pandemic has accelerated the transition to cloud computing services, leading to aninflux of cybersecurity threats. Today, businesses must navigate the complexities of vendor management concerning their cloud security obligations. Data from Risk Based Security suggests that data breaches exposed 36 billion records…

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cities
Craftsmanship and the Soul of Cities with Top Real Estate Developer Mike Ablon
February 2, 2026

More than half the world already lives in cities—and the UN projects that share will rise to 68% by 2050, adding roughly 2.5 billion more people to urban areas. At the same time, the “experience economy” has reshaped what people value in places: not just what a city has, but how it feels to…

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client engagement
When Client Engagement Becomes True Partnership
February 1, 2026

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but by…

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CG Infinity
How CG Infinity Brings Cross-Functional Teams Together to Deliver High-Impact Outcomes
February 1, 2026

CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span multiple teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…

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Salesforce
When Building Beats Buying: A Smarter Approach to Salesforce Decisions at CG Infinity
February 1, 2026

Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, ensuring specific requirements are met without adding unnecessary cost or complexity. That balance is a hallmark of how Mike Reeves, Vice President…

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