Hitchhikers — Season One
Cybersecurity has many facets, and not everyone is familiar with the ins and outs of it. What’s more, it may surprise people to learn that much of cybersecurity does not directly involve technology. As tech advances, new ways to address cybersecurity needs with the help of vendor management emerges. How do these advancements come together…
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Articles Software & Technology
Sustainability in IT
IT and sustainability aren’t often two words seen together, but they should be. As the world heats up, it’s not only becoming more important for buyers to see environmental, social, and governance (ESG) initiatives in the products they’re purchasing, but it’s also great for the planet. Where should you start? On the latest episode of…
Articles Software & Technology
Moving From An On-Premise ITSM To A Cloud ITSM Platform
If you’re a Jira 100-200 service level user, look no further! Migrating your ITSM operation from on-premise to the cloud can be a daunting task. But with the right knowledge, it shouldn’t be. So, how exactly should you go about migrating to a cloud ITSM platform, and what are some red flags to look out…
Hitchhikers -- Season One
IT and Data Center Management Best Practices: From the Perspective of an Expert
There used to be a time when all of a company’s data centers were within the same building, always in a room chock full of different devices with heat emanating from within. It was usually very expensive and complex, and often included a host of complications and safety hazards. With the advent of technology,…
Hitchhikers -- Season One
Growth Pains: Standardizing Process and Procedures for a Robust IT Asset Management Program
In this episode of the Hitchhiker’s Guide to IT Podcast, host Michelle Dawn Mooney discusses the challenges and strategies for building a robust IT Asset Management (ITAM) program with special guest Ian Silver, the ITAM manager for the Flynn Group of Companies. They delve into the definition of ITAM, which involves managing technology assets throughout…
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Navigating the Complications of Cloud Security
Businesses worldwide are grappling with the need for robust cloud security. The COVID-19 pandemic has accelerated the transition to cloud computing services, leading to aninflux of cybersecurity threats. Today, businesses must navigate the complexities of vendor management concerning their cloud security obligations. Data from Risk Based Security suggests that data breaches exposed 36 billion records…
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The Art of Recovery: Where Music and Medicine Meet in Patient Care
Healthcare today can feel overwhelming—not just for patients, but for the teams caring for them. After a major illness or injury, recovery isn’t handled by one doctor alone; it often involves a whole network of specialists, from physical therapists to nurses to social workers, all trying to help someone regain their independence and quality…
From Monitoring to Knowing: How Owlet Is Redefining Infant Health at Retail
Baby monitors have long promised parents the ability to see and hear their child from another room. But as connected health devices become more normalized in everyday life, from smartwatches to sleep trackers, parents are beginning to expect more than visibility. They want insight. For Owlet, that shift matters because its wearable monitors track…
Unlocking CensisAI²: The Metrics That Matter for Smarter SPD Decisions
Sterile processing departments are swimming in data, from workflow automation and supply data to patient outcome and quality metrics. But the real challenge is not collecting more information; it is knowing which metrics actually improve SPD performance, technician education, OR readiness and patient safety. For Censis, a leader in surgical asset management, the focus…
The New Rules of Discoverability: How User-Generated Content Is Reshaping Search, Trust, and Brand Visibility
User-generated content (UGC) is moving from marketing side dish to main course as large language models change how people discover brands, products, creators, and ideas. Customer reviews, forum posts, videos, and community conversations increasingly carry more influence than polished brand copy because they feel more specific, lived-in, and trustworthy. As AI systems learn from…
