Hitchhikers — Season One
Cybersecurity has many facets, and not everyone is familiar with the ins and outs of it. What’s more, it may surprise people to learn that much of cybersecurity does not directly involve technology. As tech advances, new ways to address cybersecurity needs with the help of vendor management emerges. How do these advancements come together…
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Articles Software & Technology
Sustainability in IT
IT and sustainability aren’t often two words seen together, but they should be. As the world heats up, it’s not only becoming more important for buyers to see environmental, social, and governance (ESG) initiatives in the products they’re purchasing, but it’s also great for the planet. Where should you start? On the latest episode of…
Articles Software & Technology
Moving From An On-Premise ITSM To A Cloud ITSM Platform
If you’re a Jira 100-200 service level user, look no further! Migrating your ITSM operation from on-premise to the cloud can be a daunting task. But with the right knowledge, it shouldn’t be. So, how exactly should you go about migrating to a cloud ITSM platform, and what are some red flags to look out…
Hitchhikers -- Season One
IT and Data Center Management Best Practices: From the Perspective of an Expert
There used to be a time when all of a company’s data centers were within the same building, always in a room chock full of different devices with heat emanating from within. It was usually very expensive and complex, and often included a host of complications and safety hazards. With the advent of technology,…
Hitchhikers -- Season One
Growth Pains: Standardizing Process and Procedures for a Robust IT Asset Management Program
In this episode of the Hitchhiker’s Guide to IT Podcast, host Michelle Dawn Mooney discusses the challenges and strategies for building a robust IT Asset Management (ITAM) program with special guest Ian Silver, the ITAM manager for the Flynn Group of Companies. They delve into the definition of ITAM, which involves managing technology assets throughout…
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Navigating the Complications of Cloud Security
Businesses worldwide are grappling with the need for robust cloud security. The COVID-19 pandemic has accelerated the transition to cloud computing services, leading to aninflux of cybersecurity threats. Today, businesses must navigate the complexities of vendor management concerning their cloud security obligations. Data from Risk Based Security suggests that data breaches exposed 36 billion records…
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Stronger Training Pipelines and Smarter Social Media Can Help Solve HVAC’s Talent Shortage
The skilled trades are at a crossroads. By some industry estimates, for every five experienced technicians retiring, only two new ones are entering the field—highlighting a growing HVAC talent gap. At the same time, buildings are becoming more complex, more connected, and more dependent on high-performance mechanical systems. The stakes are real: without a…
Where Design Meets Durability: Why Commercial Surfaces Must Support Safety, Cleanability, and Long-Term Value
When a commercial space fails, it often fails quietly: a lobby floor that becomes slippery when wet, a hotel bathroom that is difficult to clean, a healthcare surface that cannot withstand constant disinfection, or an office finish that looks great until afternoon glare makes the room uncomfortable. These are not purely aesthetic problems; they are…
Crafted Journey How To: Building a Creative Career Across Scripts, Stages, and Sound
Creative careers rarely move in a straight line, especially for writers working across stage, screen, audio, books, and independent film. Sustaining that kind of life often means finding opportunities wherever they appear, building a strong network, staying open to different formats, and saying yes to collaborations that can lead somewhere unexpected. The stakes are…
EMR Strategy, Consulting, and Career Pivots with MedSys Co-Founder Mark Embry
Electronic medical records (EMRs) have moved from a back-office upgrade to a frontline determinant of care quality, clinician burnout, and hospital economics. With U.S. hospitals often spending tens to hundreds of millions—sometimes exceeding $100 million—on EMR implementations, the stakes have never been higher for getting both the technology and the human adoption right. As…
