Breaking the Glass Ceiling: Female Leaders in the Hotel Industry
Frankfurt – The hospitality industry has been historically male-dominated. But dynamics of corporate leadership in the hotel industry are changing and despite facing challenges in the workplace and balancing personal lives, more women are breaking the glass ceiling by putting themselves forward for leadership roles. WorldHotels takes the opportunity to speak to three innovative female executives: Susan Keels, GM of the Royal Park Hotel, Rebecca Kwan, GM of Lan Kwai Fong @ Kau U Fong and Chairman of the Hong Kong Hotels Association and Anke Ebinger, WorldHotels Regional Director of Sales Central Europe. In the following interview, the woman leaders talk about their career paths, stereotypes,about what makes a great leader and their thoughts about a quota.
What drove you to work your way up? And what does a woman need in the hospitality industry to be successful?
Rebecca Kwan: “It’s a people-oriented industry, you need to have the passion for taking care of your internal team and external guests to drive success. You need to have a strong mindset and utilize the strengths in skill, knowledge, experience and emotion to pursue what you want, and not wait for it to come to you.”
Latest
Rugged Edge Computing for Tough Environments Follows Shift Away from the Cloud
At ISC West 2023, Premio showcases how Rugged Edge Computing can easily stand up to the toughest industrial workloads in the harshest environments without missing a beat. Many trends are shaping the modern security market with a strong focus on rugged hardware such as smart sensors. There is a shift away from the cloud […]
DTC Brands Struggle to Adapt With 2023 Consumers: Brand Trust and Flexibility is Necessary
Selling directly to the consumer buying your products can be incredibly profitable for a business, so why don’t all businesses sell directly to consumers? The simple answer is that there are many risks and challenges that come with running a direct-to-consumer (DTC) business, and the risks do not always pay off. The success […]
Voice AI: Changing the Sound of Restaurants and Transforming the Ordering Experience
Takeout and delivery are as much the fabric of restaurants today as a room full of diners. During the pandemic, many restaurants may not have made it out the other side without takeout and delivery services. Still, staffing shortages are a significant issue for most restaurants after the pandemic. Finding the balance between handling orders […]
