Employing Technology Is the New Hire Hotels Need to Counter Staffing Shortages

 

Facing critical staffing shortages, over 80% of hotels struggle to fill positions despite offering higher wages and flexible hours, as reported by a recent American Hotel & Lodging Association survey. While slightly improved since May 2022, this situation highlights a significant challenge in the hospitality industry, with housekeeping roles being the most urgently needed.

In response to similar challenges, the Mountain View Hospitality Academy in Fort Davis is launching an innovative training program in early 2024 aimed at equipping locals, especially high school students and adults, with skills for the hotel and restaurant industry. This initiative, supported by Mobile Comunidad and in partnership with Cornell University, offers affordable, accredited training and internships, addressing the staffing needs in the region’s burgeoning tourism sector.

Until the staffing shortages decrease, how can the hospitality industry navigate these ongoing labor challenges while ensuring a positive and memorable guest experience?

Calvin Stovall, a Hospitality Historian & Keynote Speaker, and CEO of ICONIC Presentations LLC, recommends strategically using technology to supplement staffing shortages and enhance guest satisfaction.

“Anything technology related, anything you can do to streamline operations or anything that you can do even from an entertainment standpoint to make that experience more memorable is going to, of course, affect in a positive way customers’ guest satisfaction,” Stovall said.

Article by James Kent

Follow us on social media for the latest updates in B2B!

Image

Latest

panasonic pt-rq18 laser projectors
Rentex Welcomes the Powerful Panasonic PT-RQ18 Laser Projectors!
June 23, 2024

More Panasonic PT-RQ18 laser projectors with cages have just arrived at Rentex. As the exclusive subrental provider of the RQ18, Rentex offers this state-of-the-art projector, known for its 16,000 lumens at 208v and 15,000 lumens at 110v. The PT-RQ18 is the smallest and lightest 16,000 lm 3-Chip DLP™ 4K projector in its class, delivering unparalleled…

Read More
DMX Controllers
Rentex Unveils Jands DMX Controllers and Cases for Rental!
June 23, 2024

Rentex has just added the cutting-edge Jands DMX controllers and sturdy cases to their rental lineup. These high-performance controllers deliver precise lighting control, perfect for making any event unforgettable. The durable cases ensure your gear stays protected, ready to perform wherever your gig takes you. Rentex continues to provide top-tier AV equipment for all professional…

Read More
panasonic th-55eq2 4k monitors
Panasonic TH-55EQ2 4K Monitor Gets the Royal Treatment!
June 22, 2024

One of the Panasonic TH-55EQ2 4K monitors is currently undergoing a meticulous quality check at Rentex. This 55″ professional display features 4K Ultra HD resolution, ensuring stunning image clarity and color accuracy. The Rentex team ensures the monitor meets all performance standards and is in perfect condition for its next rental. This process underscores Rentex’s…

Read More
panasonic uc4000 4k eng camera
Panasonic UC4000 4K ENG Camera: QC, Process, and Storage
June 22, 2024

The Rentex team is conducting a thorough quality check on the Panasonic UC4000 4K ENG Camera, ensuring it meets our high standards. This comprehensive process includes checking for any necessary repairs and optimizing the camera’s performance. Once maintenance is complete, the camera will be meticulously stored, ready for its next rental. Rentex’s commitment to quality…

Read More