Skip to content
MarketScale
‹ Back to Industries

Hospitality

Have People Stopped Making Travel Decisions Based on Price?

The state of travel for both business and leisure is still largely in flux as reopening unfolds. With that in mind, Sarah Dandashy, host of MarketScale’s Say Yes to Travel, answered a few questions about the state of the industry and what we can expect as 2021 marches on. In this soundbite, she shared her…

This story was produced through MarketScale. See how Hospitality teams put it to work with Executive Thought Leadership.

Share

The state of travel for both business and leisure is still largely in flux as reopening unfolds. With that in mind, Sarah Dandashy, host of MarketScale’s Say Yes to Travel, answered a few questions about the state of the industry and what we can expect as 2021 marches on.

In this soundbite, she shared her thoughts on pricing’s impact on travel decisions.

“Have people stopped making travel decisions based on price? It’s a great question. Certainly, if you have been trying to plan a trip this summer, you probably realize, wow, travel is getting pretty expensive.

Now, arguably, over the past year, maybe you haven’t traveled as much. You saved up a little bit, but price will always play into travel decisions.

Now, what we are seeing is, per a recent study by American Express, about 33% of Americans are actually spending more on their travel experiences now, mainly because they have saved up for it.

So, certainly, travel is more expensive. But, you know, people are taking that into consideration as they are planning their travel and moving ahead. So, no, people have not stopped taking into consideration pricing or pricing when it comes to travel. That will always be part of the equation.”

Say Yes To Travel has a New Episode Every Thursday!

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Video TranscriptExpand ↓

Hey, it's Sarah from Alaska concierge's, so want to answer a couple of travel related questions for you. First one, have people stopped making travel decisions based on price? A great question. Certainly, if you have been trying to plan a trip this summer, you probably realize, wow, travel is getting pretty expensive. Now, arguably, over the past year, maybe you haven't traveled as much. You saved up a little bit, but price will always play into travel decisions. Now, what we are seeing is about actually, per a recent study by American express, about 33% of Americans are actually spending more on their travel experiences now, mainly because they have saved up for it. So certainly travel is being more it is more expensive. But, you know, people are taking that into consideration as they are planning their travel and moving ahead. So, no, people have not stopped taking into consideration pricing or pricing when it comes to travel. That will always be part of the equation.

New to MarketScale?

MarketScale is the platform Hospitality companies use to turn their own experts into content like this. Want the short overview?

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Hospitality Insights

What every operations leader can learn from a resort evacuation

What every operations leader can learn from a resort evacuation

A massive fire at a Dominican Republic resort resulted in the evacuation of 1,700 guests, underscoring the importance of effective crisis management. This event provides valuable insights for operations leaders in various fields. The incident highlights the need for preparedness and the ability to handle emergencies efficiently.

  • 01Efficient crisis management is crucial in emergencies.
  • 02Preparedness and quick response can prevent chaos.
  • 03Lessons from such incidents are applicable across industries.

Jun 20, 2026

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

Revinate launched Ivy at HITEC 2026, a decision-intelligence layer that automates up to 80% of routine guest inquiries across its hospitality platform. The launch exemplifies the broader shift toward agentic AI in hospitality, with both property-side and online travel platforms deploying autonomous systems to handle guest interactions and reduce labor costs. Hotel operators are now evaluating where in the guest journey—pre-arrival, on-property, or post-stay—to prioritize AI automation.

  • 01Revinate launched Ivy at HITEC 2026.
  • 02Ivy automates up to 80% of routine inquiries.
  • 03It enhances decision making within Revinate's platform.

Jun 17, 2026

HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

Revinate introduced Ivy at HITEC 2026, a decision-intelligence layer built to automate up to 80% of routine guest inquiries across its platform. Priceline's Penny assistant extended the agentic AI trend to online travel, collapsing historically separate support and discovery workflows. The announcements signal that agentic AI has become the organizing principle for major hospitality technology vendors.

  • 01Ivy can automate up to 80% of guest inquiries.
  • 02Introduced by Revinate at HITEC 2026.
  • 03Focuses on enhancing efficiency in hospitality operations.

Jun 17, 2026

Explore More Hospitality Insights

Read more expert perspectives from across Hospitality.

Browse Hospitality Hub