Articles by tag: hospitality

Paris Olympics Could Transform European Travel for Non-Olympic Tourists

As the Paris Olympics draw near, the excitement is palpable not just for the sports enthusiasts but also for the travel and hospitality sectors all across Europe. The major sporting event promises a significant influx of visitors, not only to France but to neighboring countries as well, poised to experience a surge in tourism….

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Detroit’s Draft Week Success: Hotels Can Bank on Event Tourism by Working in Conjunction with Major Events

During the NFL draft week in Detroit last month, the city achieved an unprecedented spike in hotel revenues, marking a significant milestone in its economic landscape. This surge is a reflection of a broader trend seen in other major cities during major events. It further demonstrates just how impactful event-driven tourism is on local…

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Hotels Can Maintain Traditional Experiences, But Also Modernize By Leveraging App Services

App services are reshaping the hospitality landscape even as many hotels are slow to adopt it. But ensuring that hotels maintain a human touch while integrating easy-to-use apps into their service offerings is still very much a priority. There is a high demand for seamless guest experiences, but hoteliers have to come to terms…

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Hospitality Industry Can Ensure Quality AI Chatbot Experiences by Supplementing, Rather Than Replacing

AI continues to permeate the hospitality industry as they increasingly turn to AI chatbots to enhance customer service. However, this move towards digital assistants comes with its own set of challenges, particularly in maintaining the quality of interactions to ensure they meet brand standards and customer expectations. With the stakes high for customer satisfaction…

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Prioritizing Return on Investment in Hotel Investment and Decision-Making is Key to Staying Afloat

Return on investment (ROI) remains the principal compass in the hospitality industry and in guiding new investments for hotel owners and operators. As costs escalate within the increasingly competitive environment, the focus on maximizing returns is crucial. As businesses grapple with economic uncertainties and shifts in consumer behavior, the spotlight turns to investments that…

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A Notable Shift in the Extended Stay Hotels Market is Poised to See More Growth with A Few Key Changes

How can hotels adapt to the evolving demands of guests who seek more than just basic amenities during extended stays?  While the hotel industry saw economic downturns in 2020 and 2021, many brands today are adapting to market changes in the extended-stay hotel segment. This segment, which also saw a decline, particularly saw a…

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Hotels & the Hospitality Industry Need Innovative Tech Strategies to Grow in 2024

The hospitality industry is on the brink of transformation as it faces 2024 and technology is going to be a major factor in that change. Last year’s challenges, including the muted growth in the U.S. hotel market, have paved the way for innovative strategies to enhance hotel performance. Where did 2023 leave the hospitality…

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air quality
Superior Air Quality and HVAC Systems are Crucial for Senior Care
May 29, 2024

The demographic shift towards an aging population, projected to reach 27 million Americans in nursing and assisted living facilities by 2050, raises significant concerns about indoor air quality in these environments. With respiratory health already being a critical issue among seniors, the stakes are high for ensuring that HVAC systems are up to par….

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Trades industry
The Future of Data Centers: Cooling, Power, and ESG with Saqib Ashraf
May 28, 2024

In a rapidly evolving data center industry, cooling technologies are finally taking center stage, driven by the rise of AI and other high-density computing needs. In the latest episode of Straight Outta Crumpton, Saqib Ashraf, Director of Solutions Architecture at CPG, shares insights on the future of data centers as well as the challenges…

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With Walmart Health Shuttering Its Doors, Retail Healthcare Has to Rethink Its Role & Strategy in Primary Care
May 28, 2024

Retail healthcare is an uncertain slice of the U.S. healthcare industry, being defined by both recent strategic retreats and bold expansions which have sparked crucial discussions about the future of primary care services within the retail sector. The most recent news that shocked the industry was the shuttering of Walmart Health, Walmart’s 51 health…

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Edge Computing Smart Cities Experts Talk
Edge Computing is the Foundation for Scaled Smart Cities. How Can the Industry Accelerate Adoption?
May 28, 2024

As cities globally accelerate their transformation into “smart cities,” the integration of a capable computing ecosystem to complement smart city initiatives has become an important part of smart city success. How critical will edge computing be in that ecosystem, and in the facilitation of today’s and tomorrow’s smart city projects, especially with where smart…

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The Need for Process Innovation in Hospitality
October 31, 2023

At a time when customer preferences are constantly shifting, process innovation in hospitality must streamline operations and create bespoke guest experiences. From the ease of mobile check-ins to the emergence of virtual concierges, hotels are embracing a tech-forward approach. Amidst this wave of change, there’s a buzz of conversations around ethical AI applications, exploring…

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Hotel Revenue in California Rides a Rollercoaster Due to Decreased Travel, Strikes, Other Factors
September 5, 2023

There’s a myriad of economic activities that contribute to the prosperity, hotels, and tourism in California, which subsequently support the Golden State. Although the state is successful in other industries, its hospitality sector offers a snapshot of how diverse influences, from currency valuation to labor shortages, play out in a microcosm. The pandemic lockdowns…

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The Copacabana Nightclub is Back: What Can Hospitality Brands Learn from the Copa’s Media Strategy?
August 18, 2023

Who can forget that one-take shot of Ray Liotta escorting Lorraine Bracco into the Copacabana nightclub in the 1990 film Goodfellas? The legendary Copacabana, often hailed as America’s most iconic nightclub, is set for a post-pandemic resurgence with an ambitious nationwide tour. This revival will spotlight pop-up events during North America’s premier occasions, such…

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Equitably Paying Hospitality Workers Through a Merit-Based System Can Increase Hotel Profits
July 22, 2023

The secret to success in the highly competitive world that hospitality workers command, goes beyond luxurious amenities and stellar service—it often lies within the satisfaction of the workforce. As waves of hotel strikes continue to spread, hotel management must implement strategic benefits for their employees, such as pay increases and creating opportunities to showcase…

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Building Relationships, Exceeding Expectations: Meet the Powerhouse Duo of B2B Hospitality
June 27, 2023

Introducing Leslie Tillem and Curtis Parris: The Powerhouse Duo Shaking Up the B2B Hospitality World Leslie Tillem and Curtis Parris bring a wealth of experience and expertise to the table, making them the perfect duo to discuss the top trends in B2B hospitality. In a recent interview, Leslie and Curtis delved into their experiences…

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Virdee Wins Big at the 2023 AAHOA Tech Pitch Competition
April 21, 2023

AAHOA, the nation’s largest hotel owner’s association, wrapped its most successful annual convention yet. AAHOACON 23, which unfolded in Los Angeles from April 11-14 of this year, had a ton of innovation showcased, and the excitement ramped up at their annual AAHOA Tech Pitch Competition. A panel of five judges well-versed in technology and…

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Bargain Travelers Beware: Hotel Rates to Remain High This Summer
February 9, 2023

Travelers hoping for a hotel rate reprieve this summer after last year’s higher room rates may need to perform some extra legwork to find a bargain. Marriott reports they will feature higher hotel rates this year per room, although travelers shouldn’t expect the percentage hikes to be anywhere near as high as they…

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Supplement or Replacement? How Robotic Technology Should Help Solve the Hospitality Labor Shortage
February 7, 2023

The COVID-19 pandemic hit the hospitality industry hard, especially in the early stages of the crisis. While leisure and business travel is back, and America’s hotels are filling up again, another problem is making it challenging to keep the industry up and running—a hospitality labor shortage. The American Hotel & Lodging Association’s (AHLA) CEO…

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Why Hotels Should Learn to Love Robot Technology
February 7, 2023

The guest experience is getting upgraded at many hotels today thanks to innovative robot technology. Aloft Hotels first introduced the world’s first robotic concierge in the early 2000s, and in 2014, they brought Botlr, a robot butler service, to the team. These AI enhancements increased the guest experience through shorter wait times for room…

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