If you haven’t looked at the technology being used on cruise ships recently, it’s probably time for you to look again. MarketScale correspondent Sam Mosher takes a deep dive on this week’s episode into the world of cruise ship technology in his conversation with longtime travel writer Mark Orwoll. Also on this week’s episode of the podcast is a conversation with David “Rev” Ciancio about the importance of managing your online reputation. What do people see when they search for your hotel or restaurant online? If you haven’t thought about it, it’s time to give it some serious consideration.
Technology on cruise ships is constantly evolving. Just this past October, Princess Cruises announced all of its Caribbean Princess passengers will have access to its Ocean Medallion technology. The Ocean Medallion is a quarter-size wearable device that interacts with other devices to allow guests to order food, find their other party members and request staff help. Not only is wearable technology evolving on cruise ships, but cruise ship technology for mobile phones, staterooms and security is evolving as well.
This week, Mark Orwoll joins us to talk about these technological advances. He is a veteran travel journalist who has covered the cruise industry since 1987. He worked on the editorial staff of Travel + Leisure magazine for 29 years, most recently as their international editor. He has worked as a freelance writer since 2016. His work can be found in the Condé Nast Traveler, the Travel Channel, Town & Country and dozens of other publications.
How do you go about finding a taco place near your house if you are hungry for tacos? Chances are you’re going to pick up your cell phone and search for tacos near your current location. But how do restaurants make sure their name is at the top of the search results? That’s where reputation management comes into play.
David “Rev” Ciancio is an expert in managing online reputations for restaurants and other businesses. He joined the podcast to explain the steps that restaurants can take to remain as visible as possible online. “Most people don’t understand the hidden secrets of reputation management,” says Ciancio. He also explains why restaurants need to be preparing now for the Alexa and Google Home revolution.
For the latest news, videos, and podcasts in the Hospitality Industry, be sure to subscribe to our industry publication.
Follow us on social media for the latest updates in B2B!
Twitter – @HospitalityMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale
In today’s healthcare landscape, the focus on health equity signifies a collective awakening to the needs of historically underserved communities. Amidst this backdrop, a pertinent conversation unfolds about how to tailor and scale culturally competent care to address the disparities in health outcomes. Recent studies suggest marginalized groups face a multitude of barriers to […]
With their focus on efficiency and simplicity, how are tote pallet building systems revolutionizing robotic palletization in modern warehouses? Joe McGrath, the Solutions Design Lead at Hy-Tek Intralogistics, delved into the transformative potential of tote-based systems within the broader ecosystem of pallet building. He highlighted the simplicity, repeatability, and reduced complexity that tote systems […]
The world of logistics is undergoing a major transformation, all thanks to robotic picking and stacking tech. These robotic pallet movers automate the stacking of products, thereby enhancing efficiency and accuracy in warehouses and distribution centers. As e-commerce continues to grow, the demand for quicker and more efficient operations is pushing the adoption of […]
The extended stay hotel market, once riding high on unprecedented growth, has recently faced a dip in occupancy rates. This downturn marks a significant shift from the robust expansion observed over the past years, driven by a surge in guests who preferred longer stays due to various economic and lifestyle factors. Despite this, the […]
How can hotels adapt to the evolving demands of guests who seek more than just basic amenities during extended stays? While the hotel industry saw economic downturns in 2020 and 2021, many brands today are adapting to market changes in the extended-stay hotel segment. This segment, which also saw a decline, particularly saw a […]
Invitation-only event will feature expansion to sought after all-in-one solutions by this popular PMS provider; NEW Maestro Embedded Payments Solution and NEW Client Reference Incentive Program to be introduced among other new features. Markham, Ontario, April 9, 2024 — Next week users of the widely popular Maestro PMS platform, a Web Browser based cloud and […]
Get the latest from
