The Success Of Bag Fees

 

Ten years ago United Airlines, US Airways and American Airlines reshaped the airline business forever. This year marks a decade since a number of major airlines began to charge for all checked items that you travel with. Is small change has since become the most successful strategy for airline companies to ask more of their customers. According to, the Bureau of Transportation Statistics, Americans baggage fees resulted in $827 million in revenue for major airline companies in just the first three quarters of 2017. Needless to say, this has lead to some unhappy customers. Henry Harteveldt, travel industry and consumer analyst, said “Rather than take Humpty Dumpty and put him back together, they took Humpty Dumpty and pushed him off the wall”. Though some airlines have lost frequent fliers over the prices charged for luggage and other amenities, it has been a major business success

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