Hospitality

WATCH: Airbnb Just Solved The Biggest Hassle of Traveling With Friends

Airbnb’s CEO Brian Chesky asked a simple question on Twitter: “If Airbnb could launch anything in 2017, what would it be?” The top answer? Splitting payments between friends. The rental booker will have the option to split the payment among friends, and the group has 72 hours to make sure friends pay their part. Airbnb…

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November 30, 2017, 10:37 PM UTC

WATCH: Airbnb Just Solved The Biggest Hassle of Traveling With Friends

Airbnb’s CEO Brian Chesky asked a simple question on Twitter: “If Airbnb could launch anything in 2017, what would it be?” The top answer? Splitting payments between friends. The rental booker will have the option to split the payment among friends, and the group has 72 hours to make sure friends pay their part. Airbnb has already seen that 30% of split-payment trips brought new users to the site, giving an edge over their competitor.

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More Hospitality Insights

What every operations leader can learn from a resort evacuation

A massive fire at a Dominican Republic resort resulted in the evacuation of 1,700 guests, underscoring the importance of effective crisis management. This event provides valuable insights for operations leaders in various fields. The incident highlights the need for preparedness and the ability to handle emergencies efficiently.

01Efficient crisis management is crucial in emergencies.
02Preparedness and quick response can prevent chaos.
03Lessons from such incidents are applicable across industries.

Jun 20, 2026

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

Revinate launched Ivy at HITEC 2026, a decision-intelligence layer that automates up to 80% of routine guest inquiries across its hospitality platform. The launch exemplifies the broader shift toward agentic AI in hospitality, with both property-side and online travel platforms deploying autonomous systems to handle guest interactions and reduce labor costs. Hotel operators are now evaluating where in the guest journey—pre-arrival, on-property, or post-stay—to prioritize AI automation.

01Revinate launched Ivy at HITEC 2026.
02Ivy automates up to 80% of routine inquiries.
03It enhances decision making within Revinate's platform.

Jun 17, 2026

HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

Revinate introduced Ivy at HITEC 2026, a decision-intelligence layer built to automate up to 80% of routine guest inquiries across its platform. Priceline's Penny assistant extended the agentic AI trend to online travel, collapsing historically separate support and discovery workflows. The announcements signal that agentic AI has become the organizing principle for major hospitality technology vendors.