Hospitality Roundtable

Customer Reviews Shape Hospitality Brand Success. How Do You Turn Reviews Into Revenue?

hospitality customer reviews

Due to digital footprints becoming as significant as physical presence, nowadays customer reviews have become a cornerstone in the hospitality industry’s strategy to attract and retain guests. A recent ACOR study highlighted this trend, revealing that 97 percent of hotel guests consider other customer reviews before booking, making it nearly as crucial as the…

Read More

Latest

Experts Talk
AAHOACON24 Seeks to Help Hotel Owners and Operators Overcome Challenges and Maximize Opportunities

As the hospitality industry anticipates AAHOACON 2024, a pivotal gathering, hotel owners and operators find themselves on the cusp of transformative change. The industry, Having weathered the storm of pandemic-driven shifts, faces a landscape dotted with daunting challenges and unprecedented opportunities. Innovations in technology, shifting market dynamics, and evolving consumer expectations are sculpting a…

Read More
Articles
Hotels & the Hospitality Industry Need Innovative Tech Strategies to Grow in 2024

The hospitality industry is on the brink of transformation as it faces 2024 and technology is going to be a major factor in that change. Last year’s challenges, including the muted growth in the U.S. hotel market, have paved the way for innovative strategies to enhance hotel performance. Where did 2023 leave the hospitality…

Read More

Latest

value based care success
The Key to Value Based Care Success is Integrating Specialists for Better Outcomes
October 22, 2024

Value-based care (VBC) is critical to the evolving healthcare landscape. As the U.S. population ages and healthcare costs continue to rise, achieving value-based care success has become a primary goal for the system, which seeks to optimize care while maintaining financial sustainability. According to the Centers for Medicare & Medicaid Services (CMS), by 2030,…

Read More
conversational intelligence
Authenticx Tackles Healthcare Challenges Using Conversational Intelligence
October 22, 2024

Healthcare systems are under immense pressure to improve patient experiences while simultaneously reducing costs and administrative burdens.  Healthcare organizations are finding innovative ways to listen at scale and unlock insights buried in patient conversations with the growing integration of artificial intelligence (AI). In a landscape where AI is often seen with skepticism, technologies that…

Read More
Revolutionize Your Hiring Process with MarketScale Studio’s Video Tools
October 22, 2024

Want to review 100 potential hires in one day? It’s not as far-fetched as it sounds. In today’s competitive landscape, HR teams face significant challenges when it comes to hiring, especially at scale. Gauging the personality types, cultural fit, and social skills of potential hires is no easy task, on top of connecting the dots…

Read More
Shifting your mindset
Shifting Our Mindsets to Transform Our Lives with Dr. Wendi Zimmer
October 22, 2024

The pressure to balance personal well-being and professional success is something we all face, but most of us don’t know where to start. Research has shown that mental health support and self-belief are critical for long-term success, especially in high-stress environments. Shifting your mindset can be the key to transforming your life, enabling you…

Read More