What the Acceleration of Smart Cities Looks Like Today

The disruption of COVID is felt across the entire world. Cities feel this impact in many ways—how residents commute, work, dine, shop, and more. While the pandemic has ground to a halt some infrastructure projects in metro areas, the adoption of smart city technology is still of high interest. Telecom industry veteran Keith Pennachio, Chief Strategy Officer and EVP of SQUAN, shared his insights on COVID’s effect on smart cities. 

“There has been some slowdown in major cities, like New York, which shut down early. Some projects are on hold, mostly in building. But we’ve seen an increase in fiber. Overall, not a lot of delays in infrastructure,” Pennachio said. 

With a highly contagious virus, there has been a shift toward contactless. Smart cities could play a role in this, as well, and it may go beyond COVID. “We’ve seen a dramatic uptick in interest for equipment to facilitate contactless. Customers are asking, ‘How do I do this?’, and with fiber, more advanced technologies for contactless paying, devices in cards, or at front doors is possible,” Pennachio commented.

Will COVID leave permanent changes on how cities operate? Pennachio thinks yes, especially around things like temperature reading devices, already a fixture in Chinese and European international airports. They could become standard in the U.S. at airports, trains, and boats. 

So, what are the challenges of adopting a smart city architecture? One concern remains, privacy. Pennachio stated, “It’s a concern, not just at home when you’re using Alexa, but in general society. You should do your research before you opt-in and think about what the tradeoff is.”

The trend of smart cities isn’t waning, and Pennachio sees COVID as an accelerator. “Before COVID, some of these things were just an idea. Now there’s going to be more rapid adoption with drove and robot delivery,” he added. 

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

weekly drive-in
Metropolis: Weekly Drive-in
April 15, 2026

Metropolis “Weekly Drive In” reflects a new era of storytelling where AI meets real-world execution, turning everyday field performance into momentum. Centered on genuine conversions and local wins, the series highlights how the company is scaling not just through technology, but through visibility and shared recognition. In an emerging recognition economy, these updates act…

Read More
Drive In, Drive Out: The Rhythm of Metropolis
April 15, 2026

Behind the seemingly mundane choreography of a drive-in lies a broader story about how modern cities script behavior, turning even the simplest actions into rehearsed routines. What looks like repetition is really a quiet testament to systems designed for flow and control, where efficiency often outweighs individuality. In places like Metropolis, the rhythm of…

Read More
telemetry
Visibility at Scale: How Data, Telemetry, and IT Architecture Enable High-Performance Data Centers
April 14, 2026

As AI infrastructure scales at an unprecedented pace, the complexity of managing data center operations has shifted from purely physical challenges to deeply digital ones. Today’s facilities generate enormous volumes of telemetry, and industry estimates suggest hyperscale and AI data centers produce millions of data points per second. At that scale, visibility is no…

Read More
healthcare
The Early-Stage Playbook for Healthcare Founders: Credibility, Founder Mindset, and Real Market Fit
April 13, 2026

Healthcare innovation is having a moment. With over 500 startups applying annually to leading accelerators like Health Wildcatters, the sector is seeing a surge of founders eager to tackle inefficiencies in care delivery, diagnostics, and patient experience. At the same time, digital health is regaining momentum—after a period of market correction, funding went up…

Read More