Inspired Retail: Changing the ATM Experience

The last two years of labor challenges, financial disruptions, and permanent changes to work and lifestyle has inspired the banking industry’s investment in solutions that will help ease cash flow disruptions. Daniel Litwin and Michael Graham, VP of Retail Solutions & Strategy for Hyosung, discuss how ATMs are meeting the needs of our changing banking landscape.

The pandemic has sped up the banking changes that have ushered in the ATM over 50 years. But can the industry adapt to the closing of physical touch points, and will that shift from personal service lead to more innovation?

“In general, banking has been the primary market and innovation driver for ATM solutions. But recent trends that have both dampened the banking market and shifted in-person service at large are giving way to new retail ATM solutions to meet new needs,” says Graham. 

With banking apps from Apple, Venmo and others growing in numbers, can the retail ATM improve and change, so it isn’t left behind? And is it still a reliable and quality option for consumers?

Join Daniel and Michael as they discuss how Hyosung is working to change the ATM experience.

Follow us on social media for the latest updates in B2B!

Image

Latest

Baker Tilly
Baker Tilly Bridges Cultures and Markets to Power U.S.–China Business Growth
November 14, 2025

Baker Tilly’s U.S.–based China practice supports Chinese enterprises operating in the United States as well as U.S. companies with Chinese-heritage leadership. Team members such as Beverly Bian, Terry Dickens, and Lucy Ni work with clients ranging from early-stage ventures to major multinational organizations navigating cross-border growth. The practice distinguishes itself through its bilingual capabilities…

Read More
construction
Empowering Excellence: How Rick Ward Elevates Southwest Construction Services
November 13, 2025

In an industry where timelines tighten and jobsite complexities grow by the day, quality assurance has become one of construction’s most defining—and differentiating—disciplines. At its core, QA isn’t just about correcting mistakes; it’s about building systems and people capable of preventing them in the first place. This is especially true in specialized sectors…

Read More
training
Empowering Teams Through a Modern Training Culture
November 13, 2025

Training may be the backbone of any skilled trade, but in waterproofing—where mistakes can compromise entire structures—it becomes a defining competitive advantage. At Southwest Construction Services, the evolution of training reflects a larger industry shift: seasoned crews now rely less on formal classroom sessions and more on hyper-focused, on-site guidance tailored to the…

Read More
quality assurance
Ensuring Excellence: How Quality Assurance Shapes Every Successful Project
November 13, 2025

In an era of rising climate volatility and tighter construction tolerances, waterproofing has quietly become one of the most consequential guardians of a building’s long-term health. Too often, the industry treats it as an afterthought—something buried behind walls, beneath slabs, or under layers of finish—but the truth is that its success or failure can…

Read More