Printing a Bold Future: DigiTech’s Innovation Triumph Over COVID Challenges

COVID shook things up for many companies, and DigiTech is no exception, having to adapt to a new world that could have easily brought trouble for the company. Thankfully, DigiTech spun the bad into good which benefited them in the long run. Gabrielle Bejarano sat down to talk with DigiTech President Patric Coldewey about his company, how they got through COVID, and what makes their printers unique.

COVID got in the way of things progressing for DigiTech but Patric says they made the best of it. “Instead of just, like, sitting there and going home, and not really being able to do anything or feel like we were helpless or whatever, we tried solving problems.” Solving these problems meant diving into their software, improving the next generation of their electronics, and dealing with the labor shortage. This last point in particular was tricky, but it led to the company using automation to help their workflow, which ended up being a major factor in their success. To quote Patric, “Automation is trying to get more out of the people that you have.”

While it’s been a rough couple of years, DigiTech has managed to make the best out of it, which includes being able to compete comfortably with the big names in printer technology. “2020 was supposed to be a big year, it ended up not being that year, and our 2022 was actually where are 2020 was,” says Patric. “So we kind of switched on that, it took us a couple of years longer, but we fine-tuned things and we used the time to develop our name and the reputation in the industry.”

Follow us on social media for the latest updates in B2B!

Image

Latest

business
How Thoughtful Experience Design Leads to Better Business Outcomes
February 1, 2026

Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…

Read More
client
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
January 31, 2026

Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…

Read More
Salesforce
Salesforce Works Best When Informed Judgment Comes First
January 31, 2026

Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…

Read More
customer advocacy
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
January 31, 2026

Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…

Read More