MarketScale
‹ Back to Industries

Professional AV

How Mission Critical Technology Helps Keep Utilities Secured

Specialized integrations and network visualization are transforming how utilities protect critical infrastructure and operations

This story was produced through MarketScale. See how Professional AV teams put it to work with Customer Stories & Case Studies.

By Ben Thomas · InfrastructureIntegrationItMission Critical
Share

Key takeaways

01

Mission-critical technology transforms utility operations.

02

Network visualization enhances operational visibility.

03

Integrated technology improves security and life safety.

In this episode of Pro AV Today, host Ben Thomas is joined by Tyler Bonner (SVP of Mission Critical Environments at Diversified) to explore the intersection of technology and mission critical technologies. Especially in the world of utilities. They discuss the transition from traditional AV applications to more specialized, mission-critical integrations. Bonner also highlights the shift towards network visualization and the significance of using technology for key operations such as security, life safety, and monitoring infrastructure.

They discuss the transition from traditional AV applications to more specialized, mission-critical integrations.

The conversation then dives deeper into the specific requirements of operational technology buyers within the utility sector, setting them apart from the traditional IT-focused AV clientele. Bonner details the integrator's responsibility in ensuring that technology not only meets the immediate operational needs but also adheres to strict security and regulatory standards. Additionally, the importance of reliable support and maintenance is underscored, with 24/7 responsiveness showcased as essential for mission-critical environments.

24/7 responsiveness showcased as essential for mission-critical environments.

This episode closes by highlighting the essential collaboration between integrators, manufacturers, and buyers to maintain the reliability and security of critical infrastructure. Tune in to the full episode for an expert view into the evolving role of AV technology in mission-critical settings.

About the author

Ben Thomas
Ben ThomasHead of Pro AV, MarketScale

Ben Thomas serves as Head of Pro AV at MarketScale, where he leads content and media strategy for the pro AV sector. With over 15 years of award-winning experience across large-scale events, network television, OTT platforms, and podcasting, he has guided major B2B brands including Intel, Sennheiser, Samsung, and Philips to billions of content interactions. He holds a B.A. in Mass Communications and is recognized for his expertise in podcast hosting, public speaking, marketing, and content strategy.

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

Start freeBook a demoNPS +73 · 1,000+ creators · 38+ countries

Explore More Professional AV Insights

Read more expert perspectives from across Professional AV.

Browse Professional AV Hub

About the Experts

BT
Ben Thomas

Host, Pro AV Today

Ben Thomas is the host of the podcast series Pro AV Today. He specializes in exploring the latest trends and technologies in the pro AV industry. His discussions focus on how these technologies can be applied across various sectors, including utilities.

TB
Tyler Bonner

SVP of Mission Critical Environments

Diversified

Tyler Bonner is the Senior Vice President of Mission Critical Environments at Diversified. He focuses on integrating technology solutions in mission critical settings, emphasizing security, life safety, and operational monitoring.