Skip to content
MarketScale
‹ Back to IndustriesProfessional AV

How Mission Critical Technology Helps Keep Utilities Secured

Specialized integrations and network visualization are changing how utilities secure infrastructure and operations. Host Ben Thomas, along with Tyler Bonner from Diversified, discusses the transition from traditional to mission-critical technologies in utilities. They investigate the role of technology in enhancing security, life safety, and monitoring operations.

This story was produced through MarketScale. See how Professional AV teams put it to work with Customer Stories & Case Studies.

Promoted content from Pro AV Today on MarketScale.

By Ben Thomas · InfrastructureIntegrationItMission Critical
Share

Key takeaways

01

Mission-critical technology transforms utility operations.

02

Network visualization enhances operational visibility.

03

Integrated technology improves security and life safety.

Get featured

Want MarketScale to feature Professional AV?

Book a 15-minute demo and we'll map your Professional AV expertise to the content buyers are searching for.

Book a demo

In this episode of Pro AV Today, host Ben Thomas is joined by Tyler Bonner (SVP of Mission Critical Environments at Diversified) to explore the intersection of technology and mission critical technologies. Especially in the world of utilities. They discuss the transition from traditional AV applications to more specialized, mission-critical integrations. Bonner also highlights the shift towards network visualization and the significance of using technology for key operations such as security, life safety, and monitoring infrastructure.

They discuss the transition from traditional AV applications to more specialized, mission-critical integrations.

The conversation then dives deeper into the specific requirements of operational technology buyers within the utility sector, setting them apart from the traditional IT-focused AV clientele. Bonner details the integrator's responsibility in ensuring that technology not only meets the immediate operational needs but also adheres to strict security and regulatory standards. Additionally, the importance of reliable support and maintenance is underscored, with 24/7 responsiveness showcased as essential for mission-critical environments.

24/7 responsiveness showcased as essential for mission-critical environments.

This episode closes by highlighting the essential collaboration between integrators, manufacturers, and buyers to maintain the reliability and security of critical infrastructure. Tune in to the full episode for an expert view into the evolving role of AV technology in mission-critical settings.

Pro AV Today

Part of this channel

Pro AV Today

Pro AV news, trends, and expert voices for the AV industry

Visit the channel

Your experts belong here

Every story in MarketScale Professional AV starts with a company putting its integrators, design engineers, and product specialists on the record. Buyers are already reading this topic. The only question is whose experts they find.

When a spec writer or facilities lead searches this category, your integrators are what they find instead of a competitor.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

Ben Thomas
Ben ThomasHead of Pro AV, MarketScale

Ben Thomas serves as Head of Pro AV at MarketScale, where he leads content and media strategy for the pro AV sector. With over 15 years of award-winning experience across large-scale events, network television, OTT platforms, and podcasting, he has guided major B2B brands including Intel, Sennheiser, Samsung, and Philips to billions of content interactions. He holds a B.A. in Mass Communications and is recognized for his expertise in podcast hosting, public speaking, marketing, and content strategy.

Follow Professional AV Insights

Get new expert content in your inbox.

Professional AV: are you visible to AI?

Before they reach out, Professional AV buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Professional AV expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your integrators, design engineers, and product specialists into the articles, video, and social content Professional AV buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Professional AV Insights

Almo Pro AV’s Audio-Technica D50 launch puts RF planning back on the critical-path for public-sector command centers

Almo Pro AV’s Audio-Technica D50 launch puts RF planning back on the critical-path for public-sector command centers

Almo Pro AV has announced its distribution of Audio-Technica’s D50 digital UHF wireless system, emphasizing the importance of RF planning in command-and-control projects. The distribution is set to commence in September, aligning with public-sector command center needs. The new system aims to enhance the audio-visual communication capabilities in these settings.

  • 01Almo Pro AV will distribute the Audio-Technica D50 starting in September.
  • 02RF planning is a critical component for command centers using the D50 system.
  • 03The D50 system enhances audio-visual communications in public-sector command centers.

Aug 20, 2026

PTZOptics Rise 4K makes 12G-SDI and fiber table stakes for enterprise video rooms

PTZOptics Rise 4K makes 12G-SDI and fiber table stakes for enterprise video rooms

PTZOptics has introduced the Rise 4K PTZ camera that incorporates advanced features like 12G-SDI and fiber connectivity, along with AI-assisted automation, to enhance broadcast capabilities for corporate studios. The camera aims to set a new standard in professional AV by offering comprehensive broadcast connectivity and timecode/genlock functionalities. This innovation is positioned to optimize AV setups in enterprise environments and educational campuses.

  • 01The Rise 4K PTZ camera from PTZOptics includes 12G-SDI and fiber connectivity.
  • 02The camera is designed for corporate studios and campus AV setups.
  • 03AI-assisted automation is a key feature of the Rise 4K PTZ camera.

Aug 19, 2026

When Static Signage Falls Short: A Smarter Way to Communicate with VisionMax LED Posters

VisionMax LED posters offer a smarter communication solution compared to traditional static signage. These LED posters allow for dynamic content display, enhancing engagement and information delivery. The technology is suitable for various applications, providing flexibility in visual communication.

  • 01VisionMax LED posters offer dynamic content display, enhancing engagement over static signage.
  • 02LED posters provide flexibility and adaptability in visual communication across various applications.
  • 03Traditional static signage can be effectively upgraded with VisionMax LED technology for better content delivery.

Aug 17, 2026

Explore More Professional AV Insights

Read more expert perspectives from across Professional AV.

Browse Professional AV Hub

About the Experts

Ben Thomas
Ben Thomas

Host, Pro AV Today

MarketScale

Ben Thomas is the host of the podcast series Pro AV Today. He specializes in exploring the latest trends and technologies in the pro AV industry. His discussions focus on how these technologies can be applied across various sectors, including utilities.

TB
Tyler Bonner

SVP of Mission Critical Environments

Diversified

Tyler Bonner is the Senior Vice President of Mission Critical Environments at Diversified. He focuses on integrating technology solutions in mission critical settings, emphasizing security, life safety, and operational monitoring.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Professional AV and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512