TMC Enhances STACIS Vibration System Installations with Global On-site and Remote Services
The Technical Manufacturing Corporation (TMC) ensures successful vibration system installations like STACIS installations through its full-service team located globally, working either directly as TMC employees or through trained experts in their sales channels. The importance of a correct STACIS installation is well recognized, and TMC offers comprehensive on-site services. These range from supervising the physical installation, especially in the case of complex systems such as Stasis Quiet Islands, to the execution of the Initialization, Optimization, and Certification (IOC) process.
During IOC, the team connects to the controller, monitors the system, optimizes the gains, and assesses its performance in the given environment. A crucial part of this process includes taking vibration measurements of the floor and the payload, subsequently providing the customer with a detailed report. As TMC emphasizes, ensuring a precise installation and optimized operation is vital to the system’s performance and customer satisfaction.
Moreover, the company has demonstrated its adaptability, particularly in response to the pandemic. Utilizing their advanced controller and graphical user interface, TMC now offers a range of remote services in addition to vibration system installations. Once the system is physically installed, many processes, including system checks, troubleshooting, and possibly even IOC, can be executed remotely. This pivot to remote servicing, occurring about once a week, exemplifies the team’s ability to embrace innovative solutions to continue providing exceptional service.