ClearTalk: How CTSI ClearDesign Meets User, Business and Technology Needs


On this episode of ClearTalk, Director of Engineering at CTSI Mike Wilson explained the company’s ClearDesign Rooms, Engineering and User Experience methodology.

Facilities across many industries, including healthcare, education, corporate and government, all have various technology and business requirements. CTSI helps customers meet those needs in a manner that provides consistent and effective performance with ease of use and high availability.

Wilson said ClearDesign Rooms are designed around four guiding principles: standardization, scalability, manageability and security.

“What we strive for at CTSI is to deliver positive business outcomes through technology solutions, and our ClearDesign approach is one of the ways that we do that,” Wilson said.

ClearDesign standardizes the approach to designing technological solutions for businesses, relying on expert engineers and a team dedicated to user experience.

“Our user experience team is a unique group of people from various backgrounds … that can help us to capture and better understand our customers and their business requirements,” Wilson said.

He also highlighted how the initial conversation between the client and these teams is crucial to the future success of the project.

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