Why Emerging Technology Should Be About Business Goals and Not the Technology

 

Businesses have a lot of moving parts to keep track of with streaming over IP, the cloud, machine learning, you name it. But all of that comes with training, education, hiring, and network infrastructures that pose a challenge for even the largest IT and AV teams.

On this new episode of the Pro AV Podcast, host Daniel Litwin sat down with Jason Kornweiss, vice president and general manager for emerging technology and solutions, and Paul Catterson, vice president of solutions for emerging technology and solutions, both of New Jersey-based Diversified. The two future-focused thought leaders share ways to make emerging technologies work more efficiently for you.

When clients approach Diversified as a systems integrator, they often feel behind the times because technology moves so fast. But “technology for technology’s sake” isn’t always the answer, Catterson said.

“People will come to us saying, everyone’s in the cloud; I need to be in the cloud. I need to virtualize; Everybody’s virtualizing,” he said. “And that may be true to a degree, the true application of that solution is going to be more dependent on what that business is trying to accomplish, not necessarily where it wants to be from a technology standpoint.”

Making technology work for your business goals often means outsourcing to managed services that have historically been done in house.

“Clients are more willing than ever to outsource operations [as opposed] to having an on-site staff, which is now quite frankly too expensive to keep that staff trained and fresh with all the latest greatest technologies,” Kornweiss said.

For the latest news, videos, and podcasts in the Pro AV Industry, be sure to subscribe to our industry publication. A new episode of the Pro AV Show drops every Thursday.

Follow us on social media for the latest updates in B2B!

Twitter – @ProAVMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

filmmaking
Lights, Camera, Authenticity: Why Trusting Your Voice Is the Most Radical Move in Filmmaking Today
February 3, 2026

The entertainment industry is at a crossroads, where questions of access, authorship, and technological disruption are reshaping who gets to tell stories—and how those stories get made. From the rise of AI-assisted tools to ongoing conversations about representation and gatekeeping, filmmaking today is as much about identity and equity as it is about craft….

Read More
AI in energy
May the Agentforce Be With You: AI in Energy Services
February 3, 2026

Generative AI has moved past being a shiny demo and into the messy reality of enterprise operations—where data lives in different systems, customers expect instant answers, and security teams (rightfully) say “prove it.” In energy services specifically, even small efficiency gains matter: many retail energy providers operate on thin margins, and operational blind spots—billing…

Read More
Energy billing
Nightmare on Revenue Street: Energy Billing Edition
February 3, 2026

Energy billing is one of those things most people only think about when something goes wrong—an unusually high charge, a missing bill, a surprise shutoff notice, or a rate plan that suddenly doesn’t make sense. With smart meters, more complex pricing options, and different rules in regulated vs. deregulated markets, even a small breakdown…

Read More
career coaching
Work-Based Learning & Career Coaching with Strada Education: Closing the Gap Between Education and Opportunity
February 2, 2026

As higher education faces mounting pressure to demonstrate clear career outcomes, institutions are rethinking how learning connects to work and the role of career coaching in that process. Employers continue to report skills gaps, students are questioning the return on investment of a degree, and states are demanding stronger alignment between postsecondary education and…

Read More