Healthcare has been in the spotlight for months due to the spread of the novel coronavirus and the ensuing COVID-19 pandemic. Many industry leaders are searching for ways to improve patient outcomes, boost efficiency, and meet the challenge of a global pandemic.

Effectively leveraging technology and robust healthcare data helps that vision become a reality.

On this episode of ClearTalk, presented by CTSI, host Tyler Kern was joined by CTSI Director of Training and User Experience, Jennifer Gehringer and Heather Downey, CareSight Director of Clinical Data Science Services, to explore the relationship between data and technology for better results.


  • Healthcare, particularly in the midst of COVID-19, is focused on methods for improving both efficiency and patient outcomes.
  • Cutting-edge technology solutions and robust data can provide a way forward.
  • CTSI and CareSight have partnered to help customers access those tools.

CTSI and CareSight have been partnered for the past three years to work toward a common goal –  guiding customers through advanced reporting and analytics solutions that help identify needs, then ultimately delivering the technology to answer those needs.

“We’re looking at data from all different types of care areas … we always end up with this common response from our customers across the board. Often, it’s this shared reaction of, when we light up the data, they say, ‘Oh my gosh, what is that?’ We can fix that pretty quickly,” Downey said.

Actionable data comes from many locations, including the massive amount of equipment it takes to engage in effective patient monitoring, overhead communications, and much more that produces the bustling “noise” often seen in busy hospital operations.

All of that data is collected, analyzed, and presented to the customers in terms of goals the healthcare provider is looking to achieve – and it’s often more obvious than one might think to assess where they’re at and how to move forward.

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