How the Pandemic Altered the Usage of LED in Retail

 

Key Points:

  • There has been a surge in innovation around LED design to make digital displays more accommodating to newer spaces.
  • Design and architecture firms are realizing the potential for LED in the actual design and branding of a physical space.
  • LED has the power to change perception and/or to break up a large, open space.

Commentary:

The usage of LED for wayfinding, entertainment, advertising, and general digital signage applications had been growing in the years leading up to the COVID-19 pandemic. While it’s too early to tell whether or not that trend has continued, it’s likely that LED is being utilized in more diverse and varied ways than it was pre-pandemic. MarketScale reached out to the host of Experience by Design, Bryan Meszaros, for his thoughts on how the pandemic has altered the usage of LED and raised its profile in industries like retail.

Abridged Thoughts:

I will say, as far as the pandemic, LED is a very interesting trend to watch. I’d say that the pandemic necessarily had an impact on the usage. I think it’s a little hard to say that it’s a “Yes.” Certainly, there was a lot of attention towards LED prior to the pandemic happening. You have this tremendous increase in innovation, the way that LED is designed to be more accommodating to newer spaces. They also have a lot more design agencies and architectural firms that are starting to recognize it as a design and branding element. And so that has certainly helped its adoption rate. So other environments or environments such as health care, or corporate, public spaces, transportation, have been rethinking its usage and been gravitating towards it especially as these are very large environments and do have a lot of negative space that needs to get filled. And certainly LED has that opportunity to fit nicely into those areas and to be used as an interesting way to rebrand or change the perception of a space. So I think after the pandemic, I can see a little bit of an uptick, probably into retail, although again, that was something that was happening prior. But I think what’s interesting is you have a lot of retailers that are really going back and looking at spend on print and spend on vinyl, and the realization of labor costs and also availability for getting teams to go out there and to change treatments and stores.

More Stories Like This:

Are Smaller Stores and Personalized Service the Future of Fashion?

Is Virtual Reality Making a Comeback?

Follow us on social media for the latest updates in B2B!

Image

Latest

business
How Thoughtful Experience Design Leads to Better Business Outcomes
February 1, 2026

Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…

Read More
client
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
January 31, 2026

Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…

Read More
Salesforce
Salesforce Works Best When Informed Judgment Comes First
January 31, 2026

Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…

Read More
customer advocacy
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
January 31, 2026

Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…

Read More