InfoComm 2021: When the Pandemic Made AVoIP the Standard, Netgear Answered the Call

The MarketScale team is checking in with AV’s biggest names and most innovative product developers at InfoComm 2021, and that includes hearing from the companies that supported mass adoptions of AVoIP infrastructure over the last year, like industry leader Netgear. John Henkel, Pro AV Product Marketing Manager for Netgear Business, joined us at the InfoComm MarketScale booth to share the company’s strategies for success from the pandemic, as changing workflows and collaboration needs placed importance on ease of use & customizability around AVoIP solutions. Here’s John on how this past year served as a reminder that adaptability and flexibility are essential for AV solutions.

Abridged Thoughts:

We’ve been hearing from a lot of people at the show and before the show that this is really what they want. And people have been getting into streaming for the last year and a half. Absolutely everybody is. And so we support things like NDI, NDI 5, which people are adopting, but they’re AV people, or maybe they’re in a house of worship, or perhaps they’re interested in a company or a house even. We do residential work. And they don’t know about a switch or what the heck that does or how to configure it. So that’s where ease of use is really coming into play, is enabling people who might not have been able to play in that marketplace.

So because we’re the base of all of these AV over IP installations, we have hundreds of partners. So connecting with them and seeing what they need from us as far as the switch profile, but just really connecting with people and making sure we’re giving them what they need is what’s exciting for me. We’re going to see this blossom incredibly next year, I think from a Netgear standpoint, and we’re looking forward to being part of that community more and more.

More Stories Like This:

How Architecture Embraced Disruption & Technology to Tackle Hybrid Work

The Real Impact of the Pandemic on AV’s Work and Workforce

Follow us on social media for the latest updates in B2B!

Image

Latest

whole health index
Whole Health Index
May 22, 2025

Dr. Sam Ambewadikar returns to break down Anthem’s Whole Health Index (WHI)—a powerful tool that distills medical, social, environmental, and behavioral data into a single score (0–100) to identify members most at risk. By surfacing factors like transportation deserts, housing instability, or food insecurity, WHI enables Anthem care managers and advocates to proactively match members…

Read More
pcp
PCP Attribution Analysis
May 22, 2025

Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

Read More
sydney health
Sydney Health Demo
May 22, 2025

In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…

Read More
pharmacy
Pharmacy Part 1
May 22, 2025

In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…

Read More