InfoComm 2021: When the Pandemic Made AVoIP the Standard, Netgear Answered the Call

The MarketScale team is checking in with AV’s biggest names and most innovative product developers at InfoComm 2021, and that includes hearing from the companies that supported mass adoptions of AVoIP infrastructure over the last year, like industry leader Netgear. John Henkel, Pro AV Product Marketing Manager for Netgear Business, joined us at the InfoComm MarketScale booth to share the company’s strategies for success from the pandemic, as changing workflows and collaboration needs placed importance on ease of use & customizability around AVoIP solutions. Here’s John on how this past year served as a reminder that adaptability and flexibility are essential for AV solutions.

Abridged Thoughts:

We’ve been hearing from a lot of people at the show and before the show that this is really what they want. And people have been getting into streaming for the last year and a half. Absolutely everybody is. And so we support things like NDI, NDI 5, which people are adopting, but they’re AV people, or maybe they’re in a house of worship, or perhaps they’re interested in a company or a house even. We do residential work. And they don’t know about a switch or what the heck that does or how to configure it. So that’s where ease of use is really coming into play, is enabling people who might not have been able to play in that marketplace.

So because we’re the base of all of these AV over IP installations, we have hundreds of partners. So connecting with them and seeing what they need from us as far as the switch profile, but just really connecting with people and making sure we’re giving them what they need is what’s exciting for me. We’re going to see this blossom incredibly next year, I think from a Netgear standpoint, and we’re looking forward to being part of that community more and more.

More Stories Like This:

How Architecture Embraced Disruption & Technology to Tackle Hybrid Work

The Real Impact of the Pandemic on AV’s Work and Workforce

Follow us on social media for the latest updates in B2B!

Image

Latest

spiral growth
Spiral Growth: The Career Strategy That Builds Real Leaders
February 11, 2026

Leadership pipelines are under pressure. Companies are moving faster, roles are becoming more cross-functional, and high-potential talent is expected to deliver beyond narrow job descriptions earlier in their careers. At the same time, the World Economic Forum estimates that 39% of workers’ core skills will need to evolve by 2030 to keep pace with…

Read More
ethical AI
In the Race to Build Smarter AI, Technology Leaders Shouldn’t Forget That Innovation Needs Oversight
February 11, 2026

When a résumé is filtered out, a loan is denied, or a piece of content never reaches its audience, artificial intelligence may be the unseen hand behind the outcome. As these systems spread across the tools and institutions that shape daily life, the assumptions and priorities of their designers are carried forward into decisions…

Read More
Resource Officers
Beyond Enforcement: The Evolving Role of School Resource Officers
February 10, 2026

School Safety Today podcast, presented by Raptor Technologies. In this episode of School Safety Today, host Dr. Amy Grosso sits down with Dr. Penny Schultz, Assistant Director of School Safety and Security at Chesapeake Public Schools, to unpack the often-misunderstood role of School Resource Officers (SROs). The conversation highlights how effective SROs function not…

Read More
transportation management
Transportation Management Systems Don’t Compete With Carriers, Brokers, or Shippers — They Align Them
February 10, 2026

Transportation management systems are undergoing a quiet but consequential shift. Once viewed primarily as tools for tracking loads and storing paperwork, modern TMS platforms are increasingly expected to function as the operational backbone of logistics organizations. As freight volumes continue to fluctuate, margins remain tight, and supply chains rely on a growing mix of…

Read More