The Tech and Data Shaping Digital Signage in 2020

 

The Voice of B2B Daniel Litwin was joined remotely by NEC Display SolutionsKelly Harlin, Analytics Platform Strategist, and Richard Ventura, SVP, Strategy and Solutions Development.

The trio came together to highlight Ventura’s would-be presentation at Digital Signage Expo 2020, which has been postponed in the face of the COVID-19 pandemic.
Specifically, the presentation was to center on the overall state of the digital signage industry and the potential path forward, which has now been impacted by the spread of the novel coronavirus.

“When we started work on (this) six months ago, it was definitely a different conversation than it is today,” Ventura said. Ventura, a former chair of the Digital Signage Federation, said the unique perspective offered by a high-level view of the industry and its players has contributed to a wider understanding of industry trends and direction.

Currently, though, he said the goals of the DSF are rather straightforward.

“First and foremost, it’s just making sure that all of our members and everybody in the industry are safe,” he said. “That’s like the No. 1 concern that we all have.”
However, it’s also time to help the industry formulate plans of attack, both for the current period of uncertainty and into the post-pandemic “new normal.”

“The second thing is what are their continuity plans? What are they going to do, and what are they doing to move forward?,” Ventura said. “What is that new world going to look like for them? What are the trends that are impacting them the most?”

In particular, Harlin and Ventura said that new conversations have arisen around the use of touch screens moving forward and necessary precautions, mobile and digital out of home applications, remote communication, and more.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

cities
Craftsmanship and the Soul of Cities with Top Real Estate Developer Mike Ablon
February 2, 2026

More than half the world already lives in cities—and the UN projects that share will rise to 68% by 2050, adding roughly 2.5 billion more people to urban areas. At the same time, the “experience economy” has reshaped what people value in places: not just what a city has, but how it feels to…

Read More
client engagement
When Client Engagement Becomes True Partnership
February 1, 2026

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…

Read More
cross-functional teams
How CG Infinity Brings Cross-Functional Teams Together to Deliver High-Impact Outcomes
February 1, 2026

CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span cross-functional teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…

Read More
Salesforce custom development
When Building Beats Buying: Salesforce Custom Development Approach at CG Infinity
February 1, 2026

Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, often relying on Salesforce custom development to ensure specific requirements are met without adding unnecessary cost or complexity. That balance is a…

Read More