Reinventing Normal

Reinventing the Workplace

A futurologist, not to be confused with a futurist, refers to an artist of the 1900s artist movement – Futurism. There are some crossovers. Both adore tech and love speed. Critically, a futurologist writes, speaks, and studies trends to forecast the future. Richard Watson, Futurist-In-Residence at Cambridge University’s Judge Business School Entrepreneurship Centre, says…

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Reinventing Normal
Why the Rebirth of “Local” is Good for Commerce, Community and Common Sense

It goes without saying that the COVID-19 pandemic has changed so much of the world, and the effects of it will continue to be in conversations in the years to come. In an edition of “Reinventing Normal,” host Mark Landini talked with senior features editor for the U.S. Chamber of Commerce, Barbara Thau, about the…

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Architecture & Design
Reinventing Normal: Do Department Stores Have a Future?

Writer, speaker, retail futurist, and founder of consulting agency 22nd&5th  Howard Saunders joins Reinventing Normal host Mark Landini to discuss the future of retail stores. Appreciating the long, hallowed history of shopping in the West and how it’s impacted the daily life of a vast cross-section of demographics, they dive into current industry problems and…

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Rothman Index
The Origin Story of the Rothman Index – Episode 5
January 8, 2026

Hospitals collect enormous amounts of clinical data, yet preventable patient decline remains a persistent challenge. Over the past two decades, hospitals have invested heavily in early warning scores and rapid response infrastructure, but translating data into timely, meaningful action has proven difficult. As clinicians contend with alert fatigue and increasing documentation burden, a more…

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Rothman Index
My Mother and the Story of the Genesis of the Rothman Index – Episode 4
January 8, 2026

Healthcare generates enormous volumes of clinical data, yet making sense of that information in real time remains a challenge. Subtle changes in vitals, labs, and nursing assessments often precede serious events, but when that information is fragmented across the medical record, emerging risk can go unnoticed. The central challenge facing hospitals today is not…

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home
Delivering Moments That Matter: The Art of Joy, Memory, and Meaning at Anthropologie Home
January 8, 2026

These days, ‘home’ means more than just four walls. It’s where people reset, gather, and express who they are—raising the bar for what they expect from the brands that help shape those spaces. Consumers are no longer just buying décor—they’re investing in meaning, memory, and moments that last. Research continues to show that people…

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Texas energy
Small Margins, Big Risks: How Fraud Hurts Texas Energy Retailers
January 6, 2026

Fraud has quietly become one of the most existential threats in Texas’s deregulated retail electricity market—because the business runs on razor-thin margins and delayed payment. Under the non-POR system overseen by the Electric Reliability Council of Texas (ERCOT), retail energy providers assume the full risk of nonpayment. With profit margins often measured in just a…

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