Why the Rebirth of “Local” is Good for Commerce, Community and Common Sense

It goes without saying that the COVID-19 pandemic has changed so much of the world, and the effects of it will continue to be in conversations in the years to come. In an edition of “Reinventing Normal,” host Mark Landini talked with senior features editor for the U.S. Chamber of Commerce, Barbara Thau, about the state of business and the reinvention of local.

Because so much business and the culture surrounding it has drastically shifted, the future of it has been left up to the consumer. This consumer-driven trend has changed the way big and small businesses operate, the real estate market, and even office culture. Thau stated that the restrictions of quarantining and remote work redirected a lot of consumers back to the local businesses and created a newfound reliance on them.

“The people who literally had to quarantine in their neighborhoods, we’ve seen that behavior – the local behavior, the community, and the local stores becoming their haven – become their habits, their routine,” said Thau.

Thau said that despite most stores reopening back to normal and pre-pandemic store hours, that hasn’t changed the trend of the patronization of local businesses. She stated that over 56 percent of consumers are shopping and supporting locally, and 86 percent say they’ll continue to do so.

Remote working has also played a role in the change. With the majority of workers still not back in the office, the real estate market for office spaces demonstrated another change, and everyday people are actively contributing to that even if they’re working fully remote or through the hybrid market.

But Landini contends the social nature of humans might drive back the trend to the offices as people might not be able to seek the same type of community in their neighborhoods, as they would in the office.

But perhaps not. Even big corporations like Walmart and Amazon have already reinvented and adapted to the demand for all-things local by hopping on to the momentum. Thau said that this showcases how much the trend has shifted to local.

“This is important and I don’t know if it’s gonna continue, but I’m just saying that these are indicators of how people are shopping,” said Thau.

And startups are not too far behind either.

Still, Landini discussed the physical aspect of life and how that will always have an effect on what’s to come. Thau agreed and added that businesses such as bookstores, that have long taken a hit, saw a resurgence during the pandemic.

More Stories Like This

Do Department Stores Have a Future?

How American Eagle Outfitters Went by Acquisitions to Fill Logistics Gaps

Follow us on social media for the latest updates in B2B!

Image

Latest

branding
Bonfire Branding: How Solo Stove Sparked a Customer Movement with Liz Vanzura (Episode One)
January 22, 2026

When pandemic restrictions shut down restaurants, paused travel, and compressed social lives, connection didn’t disappear; it moved closer to home. Backyards quietly emerged as important gathering spaces, offering a simple way to be together without screens, schedules, or spectacle. What began as a workaround evolved into a familiar rhythm of gathering. In that shift,…

Read More
customer movement
Bonfire Branding: How Solo Stove Sparked a Customer Movement with Liz Vanzura (Episode Three)
January 22, 2026

As audiences tune out polished ads and lean into trust, brands are being forced to rethink how they show up for the customer. Research consistently shows that consumers rate peer-created content as more credible than traditional brand messaging, and algorithmic discovery is increasingly rewarding authenticity over polish. With AI reshaping how people search and…

Read More
supply chains
Why the Best Careers Are Designed Like Resilient Supply Chains
January 22, 2026

What do supply chains and community have in common? They both deliver value—when managed with purpose. At their best, they show how intentional systems, meaningful connections, and consistent action turn effort into lasting professional growth. This week on Professional Quotient, listeners hear from Nathan Chaney, founder of Supply Chaney, whose insights bridge the mechanics…

Read More
brand
Bonfire Branding: How Solo Stove Sparked a Customer Movement with Liz Vanzura (Episode Two)
January 22, 2026

As people seek relief from constant digital noise, the backyard has quietly become a modern “third space” in everyday life. Outdoor living, fire pits, and at-home hosting continue to grow as consumers prioritize connection, ease, and experiences that feel meaningful without requiring more complexity. Brands that understand this shift aren’t just selling products—they’re offering…

Read More