What Retailers Should Focus on This Inflationary Holiday Season

Lisa Miller, President, Lisa W. Miller & Associates shares with us what retailers should focus on to ensure the inflation grinch doesn’t steal this holiday season.

Lisa’s Thoughts:

What can retailers do to make sure the inflation Grinch doesn’t steal this holiday season? From our research, consumers are looking to you, the retailers, not just for the presence that they need. They’re looking to you for a much bigger need, which is they’re looking for a joyful experience. They’re looking to get into the holiday spirit, and in fact, did you know that over half of Americans are actually excited and happy about this holiday season?
And that’s actually up 11 points from last year. So joy is in the air, but what the consumers are telling us, is it’s not that joyful out there when they’re out there shopping. So what can you do to deliver joy this holiday season? It needs to start with your employees. How can the consumer have a joyful experience shopping if your employees are kind of frazzled and grumpy?
So I challenge you to think about how can you deliver joy to your employees this holiday season. What can you do to make their experience better? And I promise you that what you’ll find is that when you. Joyful employees, you will win the hearts, loyalty, and share of wallets from consumers this holiday season.
So make joy your differentiator.

Follow us on social media for the latest updates in B2B!

Image

Latest

visitor management solution
Reinventing Visitor Management Solution with Symmetry GUEST
April 2, 2025

In an age where speed and security are paramount, the traditional paper logbook is becoming a relic of the past. AMAG Technology’s Symmetry Guest system offers a modern, digital solution that redefines the way organizations welcome and manage visitors. Gone are the days of long lines and confusion at the front desk—Symmetry Guest empowers hosts…

Read More
AMAG
Driven by Customers, Defined by Innovation: Inside AMAG’s Customer-Obsessed Approach
April 2, 2025

AMAG Technology continues to strengthen its customer-obsessed culture by actively listening to both internal and external voices. As shared by Kyle Gordon, Executive Vice President of Global Sales, Marketing, & Commercial Excellence, the company is focused on improving processes, responding with speed, and driving innovation—while honoring its legacy and delivering unique value within the industry.

Read More
biotech
Biotech Moves Smarter: IDDI Powers Data-Driven Drug Innovation
April 2, 2025

As biotech innovation accelerates, small and mid-size pharmaceutical companies are becoming key players in bringing new treatments to market. Yet many of these organizations face steep challenges when navigating clinical trial design, regulatory approval, and data integrity. According to a McKinsey Global Institute report, industries like biotech could help generate up to $50 trillion…

Read More
AMAG Technology
AMAG Technology Drives Positive Change, Product Innovation, and Stronger Partnerships with the Customer in Mind
April 2, 2025

At AMAG Technology, customer obsession is at the heart of everything the company does. Customer Relationship Manager Aimee Walsh shares how AMAG embraces positive change, enhances its products, and strengthens partnerships—all with the customer in mind. Her insights reflect AMAG’s ongoing commitment to evolving alongside customer needs and delivering meaningful solutions.

Read More